Business Analyst at Te Kawa Mataaho | Public Service Commission, Wellington - Wairarapa

Mō tēnei tūranga mahi | About this role

Business Analyst

Enabling Services | Digital Services

Wellington

Fixed Term to September 2026

Salary Range: $107,146 to $143,313

Join us in shaping the future of digital delivery across government

Te Kawa Mataaho Public Service Commission is leading the establishment of the Government Digital Delivery Agency (GDDA) following the transfer of Government Chief Digital Officer (GCDO) functions. This is a significant system‑level change, requiring coordinated effort across people, process, technology, information management, security, and governance.

We are seeking a skilled Business Analyst to play a central role in this important transition programme. This fixed‑term role offers a unique opportunity to work at the centre of government, influencing system outcomes and contributing to a well‑governed, seamless integration of critical digital functions.

About the role

As a Business Analyst, you will help lay the foundations for a successful GDDA by understanding, analysing, and documenting the full range of requirements that underpin the shift of GCDO functions into the Commission. You'll work closely with stakeholders across PSC, GDDA, DIA, and other system partners to build a shared view of current state and future state needs, identify opportunities and challenges, and translate complex or ambiguous information into clear, structured, and actionable artefacts.

Your work will directly support decision‑making, delivery planning, risk and assurance processes, and the design of a well‑governed, secure, and future‑focused digital delivery environment. This is a rare opportunity to contribute to a transition that will shape how digital capability is delivered across the public sector.

What you'll do

• Lead and support requirements gathering, analysis, and documentation across business, technology, people, process, information, and governance domains.
• Facilitate workshops, interviews, and discussions to surface insights, validate assumptions, and clarify expectations.
• Produce high‑quality artefacts such as business requirements, process maps, user stories, data flows, gap analyses, and future‑state models.
• Define and document current state, future state, and transition states, including interim arrangements and phased delivery approaches.
• Contribute to the development of transition and migration plans, including sequencing of activities, dependencies, and readiness requirements at each stage.
• Analyse and articulate the implications of change at each step of the transition, including operational, technical, information management, security, and people impacts.
• Identify risks, dependencies, and opportunities to inform transition planning and assurance activities.
• Prepare documentation and advice for governance groups, senior leaders, and project teams.
• Ensure analysis and documentation align with government digital, security, and information management standards.
• Contribute to a high‑performing and collaborative cross‑agency environment.

What we're looking for

You will thrive in complexity, enjoy working with diverse stakeholders, and be confident navigating digital and organisational change environments.

We're seeking someone who brings:

• Demonstrated experience as a Business Analyst in complex organisational, digital, or system environments, with experience in system migrations.
• Strong analytical skills with the ability to synthesise complex information into clear insights.
• Experience working with government agencies, ideally in ICT, service delivery, or digital transformation contexts.
• Excellent relationship‑building and facilitation skills, with the ability to work collaboratively across diverse stakeholder groups.
• Proven capability in producing high‑quality documentation for decision‑making and governance.
• Strong communication skills, especially in simplifying complexity.

About Us

Te Kawa Mataaho Public Service Commission leads the public sector to make a positive difference for New Zealand and New Zealanders.

This position sits within the Enabling Services group which supports the Commission to deliver and perform at its best. The group provides a range of corporate services including information technology, human resources, finance, property, planning and reporting, risk, and assurance.

For more information about our role and purpose, visit our website at www.publicservice.govt.nz.

Important Information

We are committed to building a talented and inclusive Public Service through a recruitment approach focussed on merit. We value diverse experiences, perspectives and skills that strengthen our ability to deliver for the Public Service. We welcome applications from people of all backgrounds and identities. We welcome every gender, ethnicity, ability, religion, age, and background and encourage people to be their authentic selves at work. Talk to us about what flexible work arrangements might work for both you and us.

Salary

The full salary range for the band is $107,146 to $143,313. We typically look to appoint to role between $107,146 to $130,507, depending on skills and experience.

How to apply:

If you would like to discuss this role, please contact Milica Zivanovic, Manager Digital Services | Chief Information Officer Milica.Zivanovic@publicservice.govt.nz.

In your cover letter we'd like to know:

• about you and your values
• your interest and motivations for this role
• the abilities, strengths, personal attributes, and diverse perspectives you would bring to the role and our organisation.

Requirements

Please note that all applicants are required to apply via jobs.govt.nz. You will need a RealMe account to apply.

If you are not a New Zealand citizen, you must hold current eligibility to work in New Zealand and for Te Kawa Mataaho. Please refer to the New Zealand Immigration Service for further information. 

If you have any login issues, please contact jobsiteadministrator@dia.govt.nz immediately for support.

Please submit your application by or on: 22/04/2026