Work Broker | Auckland South Region | Māngere & Manukau at Ministry of Social Development, Auckland

Mō tēnei tūranga mahi | About this role

• Full-time (37.55 hours per week)
• Salary range: $79,200 – $95,873

Ngā tūranga wātea | Positions available

• Māngere Service Centre – Permanent, Full-time
• Manukau Service Centre – Permanent, Full-time

About the role | Mō te tūnga:

As a Work Broker, you'll work directly with employers across Auckland South region to create sustainable employment opportunities for MSD clients.

This is a relationship-focused role where you'll build employer partnerships, understand workforce needs, identify job opportunities, and connect businesses with suitable candidates. Working alongside Case Managers and employment teams, you'll help clients move into employment while supporting employers to meet their workforce needs.

Most of your time will be spent engaging with employers, developing networks, and identifying opportunities across the region. Success in this role comes from building trusted relationships, understanding business needs, and delivering positive employment outcomes for both employers and job seekers.

This role is well suited to individuals with experience in recruitment, account management, sales, business development, labour market engagement, or industries where relationship building and influencing are critical to success.

Ko te mahi | What you'll be doing

Employer engagement and partnerships

• Build and maintain relationships with employers to create employment opportunities
• Understand workforce needs and identify suitable hiring solutions
• Promote MSD employment initiatives, products, and services
• Support employers through recruitment, onboarding, and retention activities

Recruitment and placement

• Connect suitable candidates with employment opportunities
• Advocate for clients and promote their strengths to employers
• Work closely with Case Managers to achieve sustainable employment outcomes

Collaboration and delivery

• Work with Labour Market teams and regional stakeholders
• Maintain accurate records and manage multiple workstreams
• Share labour market insights and employer feedback across teams

Ōu pūmanawatanga | What you bring

• Experience in recruitment, sales, account management, business development, labour market engagement, or similar relationship-focused roles
• Confidence building relationships, identifying opportunities, and influencing outcomes
• Strong networking, communication, and stakeholder management skills
• Ability to manage competing priorities and deliver results in a fast-paced environment
• Resilience, adaptability, and a solutions-focused approach
• Strong organisational skills and attention to detail
• Commitment to supporting positive employment outcomes for clients and whānau
• A full NZ Driver Licence and ability to travel across the Auckland region

Position Description | He Whakaahuatanga Tūnga:

To understand more about the role and whether it is the right fit for you, take some time to read through the position description. You can spy and paste the link into your browser: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/work-broker.docx

Salary | Utu-ā-tau: $79,200.00 - $95,873.00

Starting salary is aligned to relevant skills, knowledge, and work experience.

Applications close | Ka kati ngā tono hei te: 5.00PM Friday 3 July 2026

In your cover letter, please answer the following question (maximum 1,500 characters):

Q1: Describe a time you built a relationship with an employer, client, or stakeholder that resulted in a successful employment, recruitment, or business outcome. What was your approach and what was the result?

About us | Mō mātou

The Ministry of Social Development (MSD) is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

How to apply | Me pēhea te tuku tono

Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.

All applications must be made online. If this is not possible or if you have any queries, please contact the Hilde Rasch Manager Regional Employment 📧 hilde.rasch001@msd.govt.nz

Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

Joining us | Ko te hono mai

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.

If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.