Intermediate Investigator (Permanent and Fixed Term) at Real Estate Authority, Wellington - Wairarapa

Mō tēnei tūranga mahi | About this role

Mō mātou | About us

The Real Estate Authority (REA) is the independent government agency that regulates the New Zealand Real Estate profession. Our purpose is to promote and protect the interests of consumers in real estate transactions and promote public confidence in the performance of real estate agency work. 

REA is a high performing and respected conduct regulator with a critical role in the real estate sector. We license real estate agents, oversee the code of conduct, continuing professional development and the complaints and discipline process. We are a proactive, evidence-led regulator committed to protecting consumer interests. We strive to understand and serve the needs of New Zealand's diverse communities in our work. 

Mō te tūnga | About The Role

As an Intermediate Investigator, you'll be responsible for investigating and producing reports on a wide range of cases and complaints regarding real estate conduct.  In more complex cases, you'll support the Senior Investigators. Our Intermediate investigators also assist in the design and delivery of proactive compliance campaigns and interventions designed to prevent, detect and deter harm and promote and protect the interests of consumers engaging in real estate transactions.

Mōu | About you

You'll have solid investigation experience and be ready to join a team of experienced investigators.  You must have a minimum of 3 years complaint handling or compliance experience and at least 1 to 2 years investigation experience.

You'll manage your own case load and will need to be resilient, methodical, and capable of maintaining impartiality. As part of this team, you'll be receptive to having your work peer reviewed by senior staff and our in-house legal team who you'll work closely alongside.

At times you may be required to travel within New Zealand to conduct investigations and to meet with various parties.

You will need a full clean driver licence.

Familiarity with the real estate environment and experience within a regulatory environment would be a real advantage.

Ngā painga |Benefits

The REA team is welcoming, super friendly, collaborative and committed to making a difference for New Zealand.  You can expect rewarding and complex work in an exciting sector that is critical to New Zealand. A great central Wellington CBD location, commitment to staff professional development and an active social club are amongst many benefits of joining the REA team!

Tono mai | Apply now

Please direct any queries and send your CV, Cover Letter and a completed application form to recruitment@rea.govt.nz

The job description and application form can be found on the REA website: https://www.rea.govt.nz/the-real-estate-authority/work-for-us/

For further information please contact Sue Johnston on 0272478254 or email recruitment@rea.govt.nz

We welcome people who bring a range of perspectives, skills and experience. We encourage you to apply if you meet most of our requirements for the role. Please let us know if you have any support or accessibility needs so we can assist you during the recruitment process.

Closing date 18 March 2026

Please note, you must have a legal right to work in New Zealand. Successful appointment is conditional upon police vetting and qualification checks.