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Tenancy Manager - North, West, Central Auckland Region

Employer:
Housing New Zealand Corporation
Job Category:
Community Services
City/Town:
Auckland - Auckland Central
Region:
Auckland
Job Type:
Ongoing - Full Time
Posted Date:
02-Nov-2018
Closing Date:
16-Nov-2018
File Attachment:
No File Attached
File Links:
Employer Website:

Job Description

  • Permanent full time position
  • Based in our North, West, Central Auckland Region
  • Annual salary of $71,545 with five weeks annual leave

About Housing New Zealand

Housing New Zealand Corporation is a Crown agent that provides housing services for people in need. It isn't just about getting a roof over people's heads - we also work closely with others to ensure our tenants have access to good support services.

Our Values - Kotahitanga | One Team

Housing New Zealand has important work to do and our aspirations are big. We believe that people do their best within an environment of trust, care, contribution, humility and learning. We also do our best when we take personal responsibility to achieve our shared vision and maintain a working environment we are proud of.

The values that drive us are:

  • We trust, each other and share ownership
  • We care, about each other as people
  • Everyone's contribution, matters
  • We are humble and genuine
  • We continually learn and innovate

The role

Housing New Zealand's vision is 'Building lives and communities by housing New Zealanders'. To help achieve this, we require a Tenancy Manager to join our North, West, Central Auckland Region. You will be responsible for managing a portfolio of properties and will hold integral relationships with our tenants. You will be sensitive to the needs of a diverse range of communities and cultures.

Our teams consist of people who are passionate about making a difference. We work together to achieve our goals, we help one another, are positive and enthusiastic in everything that we do. To be a good fit for this role you will be self-managing, self-motivated, enthusiastic and be able to work in a team and a mobile environment. You will have the ability to think on your feet, make quality decisions, and solve problems to help our tenants.

What you'll need to bring:

  • An ability to provide exceptional customer service
  • An understanding of social housing and its complexities
  • Expertise in time management and organisation skills
  • The skills to manage conflict and de-escalate situations
  • Excellent communication skills both (verbal and written)
  • A full and clean Drivers License
  • Ability to travel frequently (vehicle provided)
  • A sound working knowledge of the Residential Tenancies Act (preferred)

What we offer

We offer five weeks annual leave for all new starters as well as a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.hnzc.co.nz/a-great-place-to-work/benefits

We provide a working environment with opportunities for self-development and new challenges. If you'd like to join a team of professionals who are passionate about people, improving the quality of the lives of our tenants and giving something back to the community we would love to hear from you. To learn more about us and the work we do click here http://careers.hnzc.co.nz

How to apply

To apply please follow the online process.

The reference code for this position is 45687GJO.

To see a copy of the position description and apply for the job, go to careers.hnzc.co.nz

To find out more about this opportunity please contact HR Service Centre at hrservicecentre@hnzc.co.nz

Applications close at 5pm on Friday, 16 November 2018.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, nationality, gender, sexual orientation, age, marital status, or disability.

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