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Tenancy Manager, Ellerslie

Housing New Zealand Corporation
Job Category:
Community Services
Auckland - Auckland
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

  • Support our customers to achieve housing and social stability
  • Discover a truly rewarding career with NZ's largest residential developer
  • Full-time, permanent role at a salary of $71,750 and other great benefits

About us

Housing New Zealand Corporation is a Crown agent that provides housing services for people in need. It isn't just about getting a roof over people's heads - we also work closely with others to ensure our customers have access to good support services.

Kāinga Ora - Homes and Communities

On 1 October 2019, Housing New Zealand Corporation becomes part of Kāinga Ora - Homes and Communities.

Kāinga Ora - Homes and Communities brings together the three existing agencies of Housing New Zealand, HLC and KiwiBuild to form a new organisation.

Kāinga Ora - Homes and Communities is central to the Government's aspirations for housing and urban development. It will work across the housing spectrum to build thriving communities where everyone has a place to call home.

This new organisation will have two key roles: being a public housing landlord, and partnering with the development community, iwi, and local and central government to deliver urban development projects of all sizes.

The start date for this new organisation is 1 October 2019.

Our Role

Our Tenancy Managers are part of a team doing incredible work that provide people with good quality, affordable housing choices that meet a range of diverse needs. They are privileged to have the opportunity to take a more holistic approach and to support our tenants to have good access to jobs, amenities and services, and to thrive within their communities.

Tenancy Managers build meaningful and lasting relationships with the tenants in their portfolio, supporting them to maintain their tenancy with Housing New Zealand and to navigate life challenges, enabling them to live with dignity in their home and the wider community.

If you share our sense of social purpose, and are driven by the opportunity to help our tenants build a home for themselves and their whānau, we'd love to hear from you.

What you will bring:

  • We need people who care as much as we do, and are passionate about supporting people and their needs
  • You'll be a natural relationship-builder, relating to customers from all backgrounds and all walks of life
  • You'll be skilled at making sense of complex, sometimes contradictory information to effectively problem solve
  • Naturally, you'll have exceptional interpersonal skills, and the ability to adapt your communication style as necessary
  • As this role necessitates travelling across the Eastern and Southern Auckland region, you will have a full and clean NZ driver's licence (vehicle provided)

What's in it for you?

On top of job satisfaction like no other, a result of the truly rewarding work you do, we offer competitive salaries and five weeks' annual leave. Our benefits package includes a range of insurances, flexible working arrangements and career development. These benefits are described in more detail at

We provide a working environment with opportunities for self-development and career progression that secondments and internal moves bring.

Our Values - Kotahitanga - One Team

Housing New Zealand has important work to do and our aspirations are big. We believe that people do their best within an environment of trust, care, contribution, humility and learning. We also do our best when we take personal responsibility to achieve our shared vision and maintain a working environment we are proud of.

The values that drive us are:

  • we trust, each other and share ownership
  • we care, about each other as people
  • everyone's contribution, matters
  • we are humble and genuine
  • we continually learn and innovate.

To apply please follow the online process.

The reference code for this position is 49389GJO.

To see a copy of the position description and apply for the job, go to

To find out more about this opportunity please contact the Recruitment team at

Applications close at 5.00pm on Wednesday, 25 September 2019.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.

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