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Engagement and Performance Team Manager - Central or Southern locations (49717)

Accident Compensation Corporation
Job Category:
Canterbury - Christchurch
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Employer Website:

Job Description

The Strategic Partnerships and Performance function with ACC's Provider Service Delivery team is responsible for building strong relationships with our health providers and improving their performance to ensure better outcomes for our clients.

We have a great opportunity for an energetic person to join the team in a key leadership role managing our Engagement and Performance Managers who are the central point of contact between ACC and health providers within geographical areas. This Engagement and Performance Team Manager role manages up to 10 direct reports covering the South Island and the lower/central North Island.

Along with the Engagement and Performance Manager covering the Northern area, you and your team will be responsible for the following:

  • Delivering ACC's relationship management model for a large and complex provider base
  • Managing individual provider performance against KPIs
  • Managing provider outlier management
  • Managing communication and education with providers

Your skills and experience in contract and performance management, and working knowledge of the health sector will ensure your success in this role. Your professional approach, sound judgement, and interpersonal skills will be invaluable to us, whether they're used to establish and maintain relationships or to monitor and manage provider performance.

This is a unique, high-level opportunity to apply your seasoned talents for your own benefit, the benefit of our organisation, and the benefit of ACC clients nationwide. A relevant tertiary qualification in health or a related discipline is desirable also qualifications/experience in contract management, procurement and health related business management an advantage.

The preferred location for this role is Wellington or Christchurch however other locations from the Manawatu south will be considered. For further information on ACC's office locations please visit our website.

If you have further queries, please contact Melanie on

Applications close Sunday, 27 August 2017.

To apply for this job, please visit and enter the job code 49717NZGJO.

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