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Deployment Manager, Wellington

NZ Police
Job Category:
Wellington - Porirua
Wellington - Wairarapa
Job Type:
Ongoing - Full Time
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Job Description

Deployment Manager

Royal New Zealand Police

New Zealand Police

Permanent, Full-time

Remuneration range: $67,261.00 - $91,000.00

Job Requisition 7768



The New Zealand Police Information and Communication Technology Service Centre  (ICTSC) are seeking to appoint a Deployment Manager based at the Royal New Zealand Police College, Wellington.


The Police ICT Service Centre is here to save Police Officers time, enhance their safety and contribute to making New Zealand a safer community. To prevent crime and crashes, Police require information delivered to the frontline that is reliable and able to be accessed anywhere, anytime. Making this happen is the daily work of our people in the ICT Service Centre. Alongside our operational colleagues and partners we create world leading solutions in mobile, computer aided dispatch, intelligence, networks and security.


We are looking for the right person to be our new Deployment Manager, someone with a passion to deliver world class service, someone who will share our vision for innovation and partnership, who can think outside the box and be part of a positive work environment.


The Deployment Manager is responsible for managing and coordinating the ICT Incidents, Requests and operations for the District Service Engineers who are located around New Zealand. This is an important role to ensure that our frontline staff have the tools and systems available to keep our community safe. 


Skills and experience

You will be able to demonstrate all of the following:


Service Delivery

  • Analyse and prioritise incidents and requests, assigning them to the correct engineers to ensure maximum efficiencies and productivity.
  • Manage the hundreds of jobs logged each week to ensure they are completed in a timely manner and follow up any aged jobs.


Team Work

  • Work collaboratively with the Service Hub management team, identifying and resolving any gaps and implementing service and process improvements.
  • Provides constructive feedback to other ICTSC teams to ensure that District Services have all the information required to complete jobs.


Relationship Management

  • Develop and maintain effective working relationships with the District Services Engineers and Managers, ICTSC teams and strategic partners.


Please refer to the Position Description for more information about this role


Competencies - Level 2 Team Manager/Leader

  • Communicate
  • Innovate
  • Solve


For more information about the above Core Competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things


Remuneration range: $67,261.00 - $91,000.00

The above total remuneration is for full-time (40 hours per week) hours. This will be pro-rated if the employee work less than 40 hours per week.


Additional Information

  • Successful applicant must reside in Wellington


Special Requirements

Applicants must be a New Zealand or Australian citizen, or a New Zealand resident, or have a valid New Zealand work visa to apply for this position.


*To view the position description for this role please copy and paste the link into a new browser:



If this position sounds like you, click APPLY NOW or visit our Police website: select ‘Current vacancies' to apply today! You will be required to submit a Curriculum Vitae (maximum 4 pages) which provides a brief account of your relevant education, skills and experience. In addition, you must complete an application form telling us why you are interested in the position and how you meet the above Core Competencies of the role, using no more than 650 words for each section.


IMPORTANT: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police website:  and select ‘Current vacancies' to apply for this position.


PLEASE NOTE: If you are an existing Contractor working for Police, you must apply through the NZ Police career site and create a profile as an external candidate. Please do not include your QID.


If you have any questions about this vacancy, please contact please contact the Hiring Manager, Melanie Alifi by email at


Applications close at 5pm, Wednesday, 17 October 2018.










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