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Frontline Station Support Officer

NZ Police
Job Category:
Auckland - Auckland
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Frontline Station Support Officer

New Zealand Police

Henderson, Waitemata District

Permanent, Full-time

Remuneration range: $49,634.00 - $67,153.00

Job Requisition ID 8705


This is a nationally advertised vacancy for a Frontline Station Support Officer (FSSO) in the Waitemata District based at the Henderson Police Station.

Everyday you will be dealing with challenging situations which you will need to approach with professionalism, respect, empathy and in a positive manner. You will be welcoming customers into the station and ensuring their enquiries are understood and handled appropriately.

This role is shift work encompassing early and late shifts including the weekends and public holidays.

If you would like to be part of a close knit, hard-working and professional team and thrive on working in a high pressure environment, then this might be the role for you.

Training will be provided to the successful applicants by the supportive team you will work with.


Skills & Experience:

  • Potential to perform well in the position, given a reasonable period of time for familiarisation and/or training
  • Personal attributes and temperament relevant to the position
  • Good customer service, ensuring discretion and fostering customer relationships
  • Ability to work in a team and develop relationships within the organisation and externally


Special Requirements

  • To apply for this role you must be a NZ citizen or permanent resident


Competencies – Level 1 Individual Contributor

  • Communicate
  • Deliver
  • Partner


For more information about the above Core Competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things.


Additional Information:

  • Successful applicants must reside in Auckland
  • Ability to work shift work (early/late) shifts that include working weekends and public holidays
  • General health which will allow for the performance of all duties and functions of the position


To view the position description for this role, please copy & paste the following link in a new browser:



If this position sounds like you, click APPLY NOW or visit our Police website: select ‘Current vacancies' to apply today! You will be required to submit a Curriculum Vitae (maximum 4 pages) which provides a brief account of your relevant education, skills and experience. In addition, you must complete an application form telling us why you are interested in the position and how you meet the above Core Competencies of the role, no more than 4000 characters (including spaces), approximately 600-650 words per section.


IMPORTANT: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police website: and select ‘Current vacancies' to apply for this position.



If you are an existing Police Employee, you must apply through our internal Careers site and include your QID number in your application.


If you are an existing Contractor working for Police, you must apply through the NZ Police career site and create a profile as an external candidate. Please do not include your QID.

If you have questions before you apply, contact the team by emailing

Applications close at 5pm, Tuesday 26 February 2019.

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