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File Management Support Officer

NZ Police
Job Category:
Canterbury - Christchurch
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

File Management Support Officer

New Zealand Police

Christchurch, Canterbury District

Permanent, Full-time

Multiple Positions Available

Remuneration range: $49,634.00 - $67,153.00

Job Requisition ID 8937


The File Management Group have a number of positions available to fill the role of File Management Support Officer (FMSO) based at Canterbury DHQ (Christchurch Central Police Station).

The role of FMSO provides administrative support to Police across the whole District. This includes data entry, typing, transcription, process and movement of files, preparation of prosecution files and fielding general computer related queries from clients.

The role requires the use of various Police and standard computer programs.

The role is a team based role in a open plan office involving 7 day shift work on a roster that consists of 3 Early shifts , 3 Late shifts , 3 Rostered Days Off.

Training will be provided to the successful applicants by the supportive team around you.


Skills – you will have:

  • Prioritise workflows
  • Manage competing demands and expectations of a range of people.
  • Collaborate and engage with internal and external stakeholders


Experience – you will have:

  • Demonstrate a knowledge and application of computer based record and Microsoft Office systems.
  • Demonstrate proficiency in data entry.
  • Demonstrate customer service skills and an ability to work in a team environment.


Special Requirements

  • To apply for this role you must be a NZ citizen or permanent resident.


Competencies – Level 1 Individual Contributor

  • Communicate
  • Deliver
  • Solve

For more information about the above Core Competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things.


Additional Information:

  • Successful applicant must reside in Canterbury
  • Three Positions Available


To view the position description for this role, please copy & paste the following link in a new browser:



If this position sounds like you, click APPLY NOW or visit our Police website: select ‘Current vacancies' to apply today! You will be required to submit a Curriculum Vitae (maximum 4 pages) which provides a brief account of your relevant education, skills and experience. In addition, you must complete an application form telling us why you are interested in the position and how you meet the above Core Competencies of the role, no more than 4000 characters (including spaces), approximately 600-650 words per section.


IMPORTANT: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police website: and select ‘Current vacancies' to apply for this position.



If you are an existing Police Employee, you must apply through our internal Careers site and include your QID number in your application.


If you are an existing Contractor working for Police, you must apply through the NZ Police career site and create a profile as an external candidate. Please do not include your QID.

If you have questions before you apply, contact the team by emailing

Applications close at 5pm, Thursday 28 March 2019.

Apply To:

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