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Station Support Officer

NZ Police
Job Category:
Waikato - Hamilton
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Station Support Officer

New Zealand Police

Hamilton, Waikato District

Permanent, Full-time

Remuneration range: $49,634.00 - $67,153.00

Job Requisition ID 9316


A full-time Frontline Station Support Officer role is available based at Waikato DHQ (Hamilton Police Station).

The role of Frontline Station Support Officer encompasses working on the Public Counter to provide face-to-face contact for members of the public and involves taking reports, statements, data entry, dealing with lost/found property and other duties as required. This position requires the use of various Police and standard computer systems.

The role includes assisting other workgroups when required.

The Station Support Officer role is a team based position in an open plan office. The hours of work are rostered between 07.30am to 8.00pm Monday to Sunday. The roster comprises of 6 days rostered on duty followed by 4 rostered days off with an additional rostered administration day once every ten weeks. Rostered shifts are predominantly 9 or 10 hours per shift.

Training is provided to the successful candidate by the supportive team around you.


  • Manage competing demands and expectations from a range of people
  • Prioritise workflows
  • Recognise and respond to individual differences and diversity
  • Interpersonal ability to influence, negotiate and resolve conflict within a diverse range of situations.


  • Demonstrate face-to-face customer service skills and the ability to work in a high performing team environment
  • Demonstrate proficiency in data entry
  • Demonstrate a thorough knowledge and application of computer based record, file management and Microsoft Office systems.

Special Requirements

  • To apply for this role you must be a NZ citizen or permanent resident.

Competencies – Level 1 Individual Contributor

  • Communicate
  • Deliver
  • Partner


For more information about the above Core Competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things.


Additional Information:

  • All shortlisted applicants will be required to undergo a typing test with a minimum typing speed of 40 words per minute required.


To view the position description for this role, please copy & paste the following link in a new browser:



If this position sounds like you, click APPLY NOW or visit our Police website: select ‘Current vacancies' to apply today! You will be required to submit a Curriculum Vitae (maximum 4 pages) which provides a brief account of your relevant education, skills and experience. In addition, you must complete an application form telling us why you are interested in the position and how you meet the above Core Competencies of the role, no more than 4000 characters (including spaces), approximately 600-650 words per section.


IMPORTANT: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police website: and select ‘Current vacancies' to apply for this position.



If you are an existing Police Employee, you must apply through our internal Careers site and include your QID number in your application.


If you are an existing Contractor working for Police, you must apply through the NZ Police career site and create a profile as an external candidate. Please do not include your QID.

If you have questions before you apply, contact the team by emailing

Applications close at 5pm, Tuesday 23 April 2019.

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