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File Management Support Officer

Employer:
NZ Police
Job Category:
Administration
City/Town:
Wellington - Kapiti
Region:
Wellington - Wairarapa
Job Type:
Fixed Term Contract
Posted Date:
12-Apr-2019
Closing Date:
26-Apr-2019
File Attachment:
No File Attached
File Links:
Employer Website:

Job Description

File Management Support Officer

New Zealand Police

Kapiti, Wellington District

Fixed Term, Full-time

Remuneration: $49,634.00

Job Requisition ID 9483

 

This is an exciting opportunity to be part of a new information management system based at Wellington Central Police Station.

File Management Centres (FMC) are an integral part of the case management structure. A FMC supports a number of key elements of the case management process. File Management Support Officers provide an effective, cohesive case management system for all District files, responds to Official Information Act and Privacy Act requests within the required timeframe, and may provide external telephone communication services at District.

The role will operate on a two shifts based on an early shift and a late shift, some weekends will be required but will equate to an average of 80hours per fortnight.

 

Skills – you will be able to:

  • Enter, update and report on high volume files/documents/data entry processes
  • Prioritise workflows
  • Manage time effectively to complete multiple files and meet deadlines
  • Demonstrate excellent customer service skills
  • Demonstrate good verbal and written communication skills
  • Prepare correspondence for internal and external agencies
  • Conduct appropriate enquiries in respect of files for Official information and Privacy Act

 

Experience – you must:

  • Demonstrate a thorough knowledge and application of computer based records, file management and Microsoft office systems
  • Demonstrate proficiency in data entry, time management and an ability to prioritise workload.
  • Demonstrate customer service skills and an ability to work in a team environment

 

Special Requirements

  • To apply for this role you must be a NZ citizen or permanent resident.
  • All shortlisted applicants will be required to complete skills testing (reading comprehension, verbal & numerical literacy and typing speed)

 

Competencies – Level 1 Individual Contributor

  • Communicate
  • Deliver
  • Solve

For more information about the above Core Competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things.

 

Additional Information:

  • Successful applicant must reside in the Greater Wellington Region
  • Transfer costs are not included
  • Clear a Police Vetting check
  • Six positions available

 

To view the position description for this role, please copy & paste the following link in a new browser:

https://www.police.govt.nz/sites/default/files/pd/02-2019/file_management_support_officer_-_generic_distops.pdf

 

HOW TO APPLY:

If this position sounds like you, click APPLY NOW or visit our Police website: http://www.police.govt.nz/about-us/working-policeand select ‘Current vacancies' to apply today! You will be required to submit a Curriculum Vitae (maximum 4 pages) which provides a brief account of your relevant education, skills and experience. In addition, you must complete an application form telling us why you are interested in the position and how you meet the above Core Competencies of the role, no more than 4000 characters (including spaces), approximately 600-650 words per section.

 

IMPORTANT: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police website: http://www.police.govt.nz/about-us/working-police and select ‘Current vacancies' to apply for this position.

 

PLEASE NOTE:

If you are an existing Police Employee, you must apply through our internal Careers site and include your QID number in your application.

 

If you are an existing Contractor working for Police, you must apply through the NZ Police career site and create a profile as an external candidate. Please do not include your QID.

If you have questions before you apply, contact the team by emailing careers@police.govt.nz

Applications close at 5pm, Friday 26 April 2019.

Apply To:

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