Client Services Administrator at Massey University, Auckland

Mō tēnei tūranga mahi | About this role

College of Humanities and Social Sciences
Auckland

The Auckland Psychology Clinic at Massey University is a mental health service and training centre operated by Massey University's School of Psychology.

We seek to be a safe, supportive and compassionate space to discuss any difficulties people might currently be experiencing. Our team of registered clinical psychologists can help with a wide range of psychological difficulties. We are experienced in a range of areas to help support clients.

As part of the Massey University School of Psychology we are a clinical training centre. We provide clinical practicum experience and internships to students completing postgraduate studies in Clinical Psychology.

We are now seeking to appoint a full-time Client Services Administrator on our Albany Campus for the Massey University Psychology Clinic in an ongoing role. This role will also provide administrative support to School of Psychology staff.

The successful applicant will play a key role in administration in a clinic setting which include reception and secretarial duties in the clinic, managing clinic financial administration, assist the Clinic Director in all functions of the clinic and ensure our students are supported through the provision of guidance of administrative processes relating to the clinic. A wider part of this role also encompasses support to Psychology academic staff in the School of Psychology.

The attributes you will bring include the following:

• Flexibility to cope with multiple and complex demands in a busy work environment
• Excellent initiative, judgement and decision-making
• Excellent time management skills to meet tight deadlines
• Strong oral and written skills to enable communication with a wide range of stakeholders

At Massey, we believe in providing a great level of service and creating a positive work environment for our employees. If you are a motivated, friendly, efficient, client-centric person who can engage with staff and students on frontline reception and within Clinic operations, we want to hear from you!

The employment setting will involve work with people across the lifespan and applicants will be required to comply with the requirements of the Vulnerable Children Act 2014 and the Vulnerable Children (Requirements for Safety Checks of Children's Workers) Regulations 2015.

Massey University is committed to being a Tiriti-led organisation. It is therefore expected that applicants will have, an appreciation of the Aotearoa/New Zealand context and a demonstrable understanding of the needs and aspirations of Māori. The School of Psychology is actively committed to develop a diverse staffing profile that matches New Zealand society.

Further enquiries on this role can be directed to either Louise Morgan, the Current Clinic Director at L.Morgan@massey.ac.nz or Associate Professor Kirsty Ross, Head of the School of Psychology at K.J.Ross@massey.ac.nz

Please note: Successful applicants should be available for interview on or around Friday, 8 December 2023 with an anticipated start date of the end of January 2024.

Closing date: 3 December 2023
Reference number: CHSS_SP_993_11/23

For further information and to apply online, visit: http://masseyunicareers.nga.net.nz