Investigators | Kaitūhura at Health and Disability Commissioner, Auckland
Mō tēnei tūranga mahi | About this role
- Strong analytical, communication and resolution skills
- Investigation experience
- Knowledge of health or disability sector an advantage
- Several- Full time and Fixed term positions available
- Auckland CBD location (Britomart) and Wellington CBD location
Ko wai tātou | Who we are
The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights.
As New Zealand's health watchdog, the Commissioner is involved in a wide spectrum of health concerns to ensure accountability in the healthcare system and promote high standards of care.
Mō tēnei tūranga mahi | About this role
We have an exciting opportunity for an Investigator with strong analytical, communication and resolution skills to join our professional, friendly and supportive organisation. This is a full-time position within the Investigations Team.
The principal role of the Investigator is to assist the Commissioner to determine whether there has been a breach of the Code. The Investigator will identify whether there are areas for service improvement and, if so, suggest appropriate recommendations for change.
Ko ngā mea ka hiahiatia e koe kia angitū te haere | What you'll need to be successful:
- Ability to manage multiple investigations effectively, support colleagues, and actively enhance team performance
- An investigations background with a history of outstanding performance
- Ability to work effectively under minimal supervision
- Ability to identify and prioritise complex issues and deal with evidential difficulties/ challenges
- Outstanding written and oral communication skills, with demonstrated ability to communicate with people from a wide cross-section of the community
- Ability to convey complex information accurately in clear and simple language
- Proven ability to manage a heavy caseload, producing high-quality work and meeting deadlines consistently
- Initiative and professionalism
- A relevant tertiary qualification (health, law, or disability an advantage)
- An awareness of the systemic barriers experienced by disabled people in the health and disability system
- Sensitivity to the values of other cultural and ethnic groups
- An understanding of, or experience in, the health and disability sector or the ability to obtain such an understanding
Awhe utu - Salary range
As part of our remuneration framework the base salary range for the position is from $64,322 to $80,402. Note: KiwiSaver / employer contribution is in additional to your base salary. We offer a range of benefits including:
- Four weeks annual leave and 15 days sick leave
- EAP service
- Flexible working opportunities, including working from home (3 Days in the office and up to 2 days at home)
- Discounts on health insurance
- Learning and professional development opportunities
If you're keen to see the direct impact your contribution can have for the health and disability sector, this is your opportunity to see the positive outcomes first hand.
To download the Investigator position description, please click here.
https://hdc.elmotalent.co.nz/uploads/hdc/files/PD%20Investigator(1).pdf
All applicants must complete the online HDC application form to be considered. Applications can be submitted via https://www.hdc.org.nz/careers/ . Your CV and Cover Letter can be attached within the application.
E-mail enquiries to recruitment@hdc.org.nz
Applications for this role closeclose 31 May 2025.
Ngā taipitopito tūranga mahi | Job details
| Employer: | Health and Disability Commissioner |
| Location: | Auckland |
| Position type: | Ongoing - Full Time |
| Category: | Government, Policy, Planning & Regulation |
| Date listed: | 18-May-2026 |
| Salary range: | 64,322 - 80,402 |
| Closing date: | 31-May-2026 |
| Reference: | NZ/WLG_26 |
| Attachment: | No File Attached |
| File links: | |
| Website: | https://www.hdc.org.nz/job-vacancies/ |
Note: You may be redirected to the employer's careers website.
