Administration Officer at NZ Qualifications Authority, Wellington

Mō tēnei tūranga mahi | About this role

Administration Officer – Permanent

Are you a confident communicator with exceptional interpersonal skills? Do you thrive in a dynamic environment and adapt quicky to new challenges? If so, we want you to be a part of our finance and administration team at New Zealand Qualifications Authority.

Whakatairangatia ngā kete o te mātauranga ki te ao mārama! E te tai whakarunga, e te tai whakararo – nau piki mai, nau kake mai ki te Mana Tohu Mātauranga o Aotearoa.

May the baskets of knowledge (education) be brought into the world of light. We welcome one and all to join us at the New Zealand Qualifications Authority.

We are looking for a new administration superstar within our finance and administration team. This is a permanent opportunity for a proactive and self-motivated team player to gain valuable administration experience within a sizable organisation in the public service. This position is a perfect opportunity for someone eager to grow and further their career in a supportive environment that encourages professional development.

What you'll Do

• Handle inwards and outwards mail, assuring it is attended to in a timely manner and meets internal and external customer needs.
• Complete post and courier documentation accurately
• Liaise with a wide range of external customers on behalf of NZQA. External customers include but is not limited to suppliers, building contractors and onsite visitors.
• Procuring mailroom related equipment and administration supplies as required.
• Provide bulk and individual photocopy requirements to internal customers ensuring they are processed in a timely, cost effective and accurate manner to meet the varying requirements of NZQA business units.
• Advise and process specialty, one off photocopy or other print requests, including document binding and lamination services from internal customers.
• Deliver photocopy paper to multiple floors as required.
• Monitor and supply break out areas on a daily basis.
• Provide logistical support and advice for NZQA processes and events.
• Provide assistance for property and facility related duties as required
• Maintain accurate records and document storage.
• Front of house reception duties when required.

What you'll Bring

• Prior experience in an administrative and customer facing role is a plus but not mandatory; we value a willingness to learn and grow.
• Positive “can do” attitude and demonstrated ability to learn new tasks quickly.
• Excellent interpersonal skills with a knack for building rapport and working collaboratively with a wide range of stakeholders
• Strong customer service skills and a passion for helping others
• A flexible mindset and readiness to tackle challenges and embrace new opportunities as they arise.
• Excellent verbal and written communication skills
• Professional presentation and manner that reflects NZQA
• Strong resilience and flexibility towards changing work patterns  

What we can offer:

• A supportive team / whanau environment
• A role with lots of variety
• Development opportunities
• To find out more click here NZQA Staff Benefits

This is a full-time office-based role; Monday to Friday 8.00am to 5pm. Immediate start is available.

About NZQA

NZQA is a te reo Māori learning organisation and is committed to equity and lifelong learning. We welcome candidates from diverse backgrounds that will enrich our understanding of the education system. We prioritise the importance of understanding tikanga in building a culturally responsive workplace.  NZQA is dedicated to providing a welcoming environment to Māori and Pacific staff and has active Māori and Pacific staff networks which contribute to NZQA's strategic action plans - Te Kōkiritanga and Takiala Pasifika.

Apply Now! Please submit your resume and a cover letter.

For more information about this role and NZQA please refer to the job description, NZQA's Customer Charter and Organisational Values. If you are applying/viewing through Seek, please click ‘apply now' to access these links.

If you would like to discuss further, please contact Courtenay Moen: Courtenay.moen@nzqa.govt.nz

Applications close at 5.00 pm on Wednesday 19 March 2025.