Patient Safety, Quality Improvement & Risk Manager at Te Whatu Ora - Health New Zealand Te Tai Tokerau, Northland

Mō tēnei tūranga mahi | About this role

• Patient Safety, Quality Improvement & Risk Directorate, Whangarei Hospital
• Permanent, full-time position
• Provide expert advice and act as a change agent in patient safety and quality assurance
• Support, Manage, Monitor and Promote!

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As the Patient Safety, Quality Improvement & Risk Manager, you will lead the development, implementation and evaluation of Te Tai Tokerau's Annual Quality, Safety & Risk Plan, that aligns with local, regional and national strategy in collaboration with the CMO. You will support a culture of quality improvement by supporting training of quality champions and undertake all operational functions associated with managing staff in the Patient Safety & Quality Improvement & Risk Directorates. This role will see you work closely with other Te Whatu ora hospitals, Health Quality & Safety Commission (HQSC) and senior managers, whilst managing the organisation wide internal audit process, identifying areas to drive quality improvement.

About the Team/Service/ Location

The Patient Safety & Quality Improvement Directorate (PSQID) has organisational oversight and works with services to identify risks and guide quality improvements to improve patient safety. This team ensures that the quality assurance and safety of patient care is measured, reported and monitored adequately so that problems are identified early and impacts of quality improvement activities are known.

For more information on living and working in Northland, click here

About you

We are seeking an experienced and dynamic leader to manage and guide a cross-departmental team of 15-17 professionals. The ideal candidate will have a proven track record of leading diverse teams, with the ability to inspire, motivate, and deliver results in a fast-paced, multifaceted environment.

• Degree level tertiary qualification and a relevant health or management qualification
• 3-5 years of senior health care advisory/management experience

• Proven experience establishing and managing complex stakeholder interactions with senior functional management and leadership to obtain commitment and buy-in to programme objectives

• Outstanding network and relationship management experience and skills
• Current NZ Drivers Licence

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by 29th June 2025. If you have any questions about the role, please contact Olivia Matthews at NL-jobs@tewhatuora.govt.nz.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.