Senior Engineer Modern Workplace and Applications at NZ Ombudsman, Wellington

Mō tēnei tūranga mahi | About this role

Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman:

The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.

Mō tō mātou tira – About the team:

The Digital and Technology (DAT) team is small, collaborative and gearing up to build something great. Working in close partnership with the PMO, Information & Knowledge Management, and Security teams, the team is focused on digital enablement and delivering real value to the organisation.

Our groups' whakatauki is:

Ehara taku toa i te toa takitahi, engari he toa takitini.

Success is not the work of one, but the work of many.

Based in central Wellington the team look after about 240 staff who work from our Wellington and Auckland offices, their homes and in the field around New Zealand and overseas.

Mō te tūranga - About the role:

As Senior Engineer – Modern Workplace & Applications, you'll technically own the Office's Microsoft 365 tenant, our device fleet and the business applications our people rely on every day, keeping them secure, well-configured and continuously improving.

You'll be the Office's primary technical owner for our Dynamics 365 case management platform and SharePoint content management, and the technical liaison for Business Central.

Across our wider portfolio of SaaS and vendor-supported applications, you'll partner with business owners and vendors, acting as the bridge between what the business needs and what our providers deliver.

The Office is moving its content and case management systems onto SharePoint and Dynamics 365 CRM, transitioning its data centres to Azure, and shifting from a largely outsourced model to a co-sourced one. You'll provide the hands-on engineering to plan, build, secure and support the new environment, help our people adapt new ways of working, and coach the wider DAT team as more capability comes in-house.

He kōrero mōu – About you:

To be successful in this role you will have:

• Microsoft 365 administration: Administer and secure Exchange Online, SharePoint Online, OneDrive, Teams, Purview and Defender in line with CIS Benchmarks, and keep licensing and tenant configuration in good shape.
• Modern workplace: Manage our devices through Intune, from build standards and application deployment to patching and compliance, and support our audiovisual, videoconferencing, and telephony systems.
• Business application partnering: Own Dynamics 365 and SharePoint technically, work closely with Information and Knowledge Management, Finance and business owners, and help our people make the most of new platforms
• Vendor and service management: Hold implementation partners and providers to account, apply ITIL-aligned incident, problem and change practices, and help bring more support in-house
• Technical coaching: Share your Microsoft 365 and Azure expertise with the wider DAT team and help grow our in-house capability.

You will be an experienced Microsoft 365 and business applications engineer; enjoying both the technology and helping the people who use it. You bring:

• Demonstrated experience administering a Microsoft 365 tenant, including Exchange Online, SharePoint Online, Teams, Intune and Defender/Purview
• Experience supporting or leading a Dynamics 365 CRM implementation and/or a SharePoint or content management migration
• Experience using Azure DevOps (or equivalent) for release management and work tracking
• Working knowledge of CIS Benchmarks and NZISM, and experience applying them
• ITIL Foundation or equivalent working knowledge, and experience managing external providers and implementation partners
• Strong troubleshooting skills and the ability to explain technical concepts clearly to non or less technical colleagues
• A relevant tertiary and/or ICT qualification; current Microsoft certifications (for example Microsoft 365 Administrator Expert or Azure Administrator Associate) are highly desirable
• The ability to obtain and maintain a Top Secret NZ Government security clearance
  
  

Te painga o te mahi tahi me mātou - Our benefits, what we offer:

Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.

• Genuine career progression opportunities and professional development through training and mentoring by senior members of your team
• Flexible working options
• Competitive remuneration
• Three extra Annual Leave days after 12 months of employment
• Onsite gym and personal trainer, free to all employees
• Three paid office holidays between Christmas and New Year
• Employee Assistance Programme (EAP)

Me pēhea te tono - How to apply:

To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email recruitment@ombudsman.parliament.nz.

All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.

As the Ombudsman's role is to provide “fairness for all” New Zealanders, it is important that our staff represent New Zealanders from all walks of life. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life.

Depending on skills and experience the salary is expected to be between 115,360 to 151,410 with 144,200 as the mid-point.

This role could be based in Wellington or Auckland. Please note we are unable to consider 100% remote working for this role.

Applications Close: 30 October 2026