Outpatients Reception/Administrator at Health New Zealand - Te Whatu Ora Southern, Otago

Mō tēnei tūranga mahi | About this role

• Ōamaru Hospital
• Permanent part-time role (0.79FTE)
• Come and be part of an amazing team making a real difference in our local community
• Salary range $67,943 - $72,495 depending on experience

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

This is a part-time, rotating fortnightly roster.

• Week 1: Tuesday, Wednesday and Thursday 11.30am - 8pm
• Week 2: Monday and Friday 11.30am - 8pm, Saturday and Sunday 8am - 8pm

We are looking for an experienced administrator to join our team at Ōamaru Hospital. If you enjoy variety in your work, this role offers an excellent opportunity to develop your skills across multiple areas. The position is primarily based in our Outpatients Department, then covering evenings and weekends at our main reception.

In this role, you'll play a vital behind‑the‑scenes part by providing timely, accurate, and professional administrative support to the Outpatients team. When working at our main reception, you will deliver outstanding customer service to patients, whānau, and visitors, as well as provide administrative support to several departments, including the Maternity Ward and the Tākaro Ward.

This is a dynamic and varied position that provides the opportunity to expand your knowledge across multiple hospital services and contribute to exceptional patient care throughout our organisation.

About the Team/Service/Location

At Ōamaru Hospital, our administration team plays a crucial role in supporting patient recovery and ensuring high‑quality care across the organisation. In this position, you'll make a meaningful contribution by providing accurate, efficient, and timely administrative support. Your work will be responsive and adaptable to the evolving needs of our services - helping ensure that patients, whānau, and staff receive the support they need, when they need it most.

Beyond the hospital, the Waitaki district offers an exceptional lifestyle. Known for its affordable living, spectacular landscapes, braided rivers, geological wonders, beautiful lakes, and long, peaceful beaches - there's something here for everyone. Add to that our famous steampunk culture, little blue penguins, boutique breweries, award‑winning eateries, and endless opportunities for camping, boating fishing, surfing, skiing, hiking, and enjoying a world‑class cycle trail. Whether you love the outdoors, culture, or community living, Waitaki truly has it all.

For more information on living and working in Ōamaru, click here.

About you

As the Outpatient Reception/Administrator, you'll be someone who:

• is friendly, approachable, and consistently professional in all customer interactions
• respects and maintains the privacy of individuals when handling sensitive information
• demonstrates a strong drive to deliver and takes personal responsibility for your work
• pays close attention to detail and ensures accuracy in all work
• works independently with minimal supervision and shows initiative
• demonstrates high standards of personal and professional behaviour.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to apply

To apply please click 'apply now'. All applications must be submitted through our online careers portal by Thursday, 12 March 2026. If you have any questions about the role, please contact Deb McDonald deb.mcdonald@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

We only accept online applications. Please apply via our website.