Process and Tools Support at WorkSafe New Zealand, All Office Locations

Mō tēnei tūranga mahi | About this role

About Us 

He aha te mea nui o tēnei ao? He tangata, he tangata, he tangata. 

Hello, Kia ora, Noa'ia, Talofa lava, Mauri, Mālō e lelei, Tālofa, Ni Sa Bula Vinaka, Fakaalofa lahi atu, Mālō ni, Kia orana , nǐ hǎo, Kamusta. 

WorkSafe New Zealand | Mahi Haumaru Aotearoa is the primary workplace health and safety regulator. Our vision is that everyone who goes to mahi comes home healthy and safe. We live by our values:  

• Whakakotahi – we are united in a strong purpose 
• Kōrero mai – we engage meaningfully 
• Tiakina mai – we are entrusted with a duty of care  

About your team / Ko te tīma 

Regulatory Effectiveness is a new group established at WorkSafe to strengthen regulatory focus and improve how WorkSafe understands risk, designs interventions, and evaluates impact.  

The Intervention Design and Planning team plays a key role in developing and improving the interventions WorkSafe uses to address workplace health and safety risks. Working alongside designers, advisors and subject matter experts, the team supports consistent ways of working, ensuring tools, processes and resources are practical, accessible and effective across the organisation. 

About the role / Ō te tūranga 

As Process and Tools Support, you'll help ensure intervention design and planning activities are delivered consistently across WorkSafe. You'll provide practical support, guidance and coordination to help teams apply agreed processes and tools, maintain quality documentation and identify opportunities for continuous improvement. This is a great opportunity for someone who enjoys bringing structure, organisation and efficiency to complex pieces of work. 

What You'll Do/ Ko tōu ake mahi  

• Support teams to apply agreed processes, tools and templates
• Provide guidance on established ways of working to designers and advisors
• Maintain accurate and up-to-date documentation and resources
• Identify opportunities to improve processes and usability
• Coordinate information, templates and documentation to support consistent design practices
• Collaborate with the Process and Tools Lead and wider team to align local practice with agreed approaches 

What You'll Bring / Ko ngā pukenga ōu  

• Demonstrated experience supporting processes, tools or systems in a programme, operational or business environments 
• Experience helping teams adopt consistent ways of working
• Strong organisation skills and attention to detail
• Ability to identify and communicate process improvements
• Strong relationship-building and communication skills with proven ability to work collaboratively with a range of stakeholders 

Nāu te rourou, nāku te rourou, ka ora ai te iwi.  

Salary range / Awhe utu 

As part of our remuneration framework, the full salary range is $74,174 - $96,491, with the expected appointment base salary is $74,174-$81,612 (KiwiSaver/SSRSS employer contributions are additional). From 1 April 2026 our KiwiSaver employer contribution increased to 3.5%.     

We offer a range of benefits including: 

• 5 weeks annual leave 
• 15 days sick leave 
• A Reward and Recognition Framework that celebrates the impact our kaimahi make – your mahi matters
• Professional development opportunities
• Employee-led networks to promote the goals and needs of our diverse communities (Rainbow, Pacific, Women's and Tū Rangatira Māori Network as well as Enabled Network and Multi – Ethnic Network.)

How to apply / Me pēhea te tono  

Click Apply, complete the application form, and upload your CV and cover letter. 

AI can be a helpful tool when preparing your application, but what matters most to us is you. Please ensure your CV, cover letter, and responses reflect your own skills, experiences, and perspective. We want to hear your real story - your passion, your personality, and what makes you unique. Don't let AI do all the talking - let it support you, not replace you. 
 
Learn more about working with us: Careers | WorkSafe.  

WorkSafe Mahi Haumaru is an equal opportunity employer. We value diversity and actively welcome applicants from all backgrounds, including people with disabilities and those who are neurodivergent. We believe different perspectives strengthen our mahi and help create an inclusive environment where everyone can thrive.  
 
If you encounter accessibility barriers in completing the application or require adjustments or support to ensure the recruitment process is accessible to you, contact careers@worksafe.govt.nz for a confidential kōrero. 

This vacancy has been established as part of changes to WorkSafe's organisational structure after a review of WorkSafe's operating model identified opportunities to improve role clarity, ways of working and organisational effectiveness. As part of these changes, WorkSafe has established a number of new roles to ensure we are well placed to meet expectations now and in the future.  

Kaimahi whose roles were affected by the structure change will be given preference for all vacancies and will be considered in the first instance. 

Applications close: 11.59pm, Monday, 14 September 2026