Team and Training Administrator at Te Whatu Ora, Wellington

Mō tēnei tūranga mahi | About this role

• Wellington Location (Molesworth) | Permanent Full time
• Varied, interesting work—no two days look the same
• Grow your skills in education administration, systems, and national programme coordination

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

We are seeking a motivated and experienced Administrator to join our interRAI Services Team at Health New Zealand | Te Whatu Ora.

In this pivotal role, you will be instrumental in enabling the success of the ‘end to end' interRAI Services education administration, registration and certification process and is responsible for managing all interRAI Services training course registrations, as well as providing stakeholders with appropriate guidance around the correct type of interRAI training for their staff. The role is integral to the development of new course registration processes, providing a range of administration coordination support, documentation, monitoring, reporting and general support services in the delivery of interRAI services. 

You'll play a key part in maintaining service excellence, driving process improvement, and ensuring compliance in all aspects of people administration and support.

You'll thrive in a fast-paced, dynamic environment' balancing workload prioritisation, and system improvement to ensure efficient and accurate delivery of interRAI services

About the Team/Service/ Location

The interRAI Service is responsible for delivering training, support, and systems that enable clinicians to carry out high-quality assessments nationwide. You will be part of a collaborative and values-driven team working across Education Delivery, Competency, Quality, and Software teams. Together, we support a national programme that underpins care decisions for some of New Zealand's most vulnerable populations.

About you

You will be an organised, proactive and people-focused professional who thrives in a role where accuracy, coordination and relationship-building all matter. You'll bring a strong service mindset and enjoy ensuring that processes run smoothly, learners feel supported, and stakeholders have the information they need to deliver high-quality training programmes.

You'll be confident managing multiple requests at once, comfortable working with data and learning systems, and able to anticipate what needs to happen next. You'll work collaboratively with colleagues across education, clinical, operational and digital teams, contributing to a positive, inclusive and high-performing environment. Most importantly, you'll bring integrity, sound judgement, and a genuine commitment to supporting improved outcomes for whānau across Aotearoa.

You will bring:

• A relevant tertiary qualification or equivalent experience
• 3+ years' experience in senior administration, coordination, or customer service roles
• Strong organisational and time-management skills, with the ability to prioritise, meet deadlines and maintain accuracy
• Excellent written and verbal communication skills, with the ability to build and maintain positive working relationships
• High proficiency in Microsoft Office, particularly Word and Excel, and confidence working with digital systems
• An understanding of Te Tiriti o Waitangi and the ability to apply its principles in meaningful, practical ways

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.   

How to Apply 

To apply, please click “apply now.”  All applications must be submitted through our online careers portal by 11:59PM Saturday, 10 January 2026. For further information, please contact Jenita Spencer on Jenita.Spencer@TeWhatuOra.govt.nz.

Whilst Health New Zealand is undergoing change, affected kaimahi will be given preference and priority for this position.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.