Improvement Lead, Intelligence - Wellington - NPHS at Te Whatu Ora, Wellington

Mō tēnei tūranga mahi | About this role

• Lead intelligence improvement initiatives that deliver meaningful impact
• Drive innovation across data, technology, and business solutions
• Champion equity and performance excellence in public health

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.  We provide essential hospital, specialist, and community health services across 80+ locations, from large urban centres to rural towns and remote communities.  Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As the Improvement Lead, you will play a pivotal role in driving continuous improvement, performance excellence, and innovation across the National Public Health Service (NPHS). Working at the intersection of business needs, intelligence, data, and technology, you will lead the design and delivery of strategic solutions that enhance intelligence products, services, and customer experience. You will partner with a wide range of stakeholders to translate complex challenges into practical outcomes, lead improvement initiatives (including development of a shared data platform as a service) and programmes of work, and help shape the future direction of intelligence capability while contributing to equitable health outcomes for all New Zealanders. You will provide direction and strategic insight for cross functional delivery teams so technology solutions developed and delivered enable analysts & business users to improve health outcomes.

About the Service

The National Public Health Service (NPHS) within Health New Zealand - Te Whatu Ora, work towards Pae Ora (healthy futures) for all by engaging with the wider determinants that impact people's health, focusing on oranga/wellbeing, prevention, protection, and population-level intervention. We are connected across boundaries to deliver public health services that are nationally planned, regionally delivered and locally tailored.

About you

You are an experienced improvement and delivery professional who has led and managed significant programmes of work in complex environments, with senior stakeholders of varying technical backgrounds. Combining strategic thinking with a continuous improvement mindset, you can translate business needs into effective intelligence, data, and technology solutions that enhance performance, quality, and customer experience. You are motivated by improving outcomes for communities and are committed to equity, Te Tiriti o Waitangi, and collaborative ways of working.

• Proven experience leading, developing and delivering complex improvement programmes, projects, or transformation initiatives in large organisations
• Strong ability to engage, influence, and collaborate with diverse stakeholders to achieve shared outcomes
• Demonstrated experience identifying opportunities for innovation and continuous improvement, and successfully implementing sustainable solutions
• Excellent analytical, problem-solving, and strategic thinking skills, with the ability to navigate ambiguity and competing priorities
• Understanding of, and commitment to, Te Tiriti o Waitangi, Pae Ora, health equity, and working in partnership with Māori and Pacific communities.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by Wednesday, 29 July 2026. If you have any questions about the role, please contact Maria Bennett via maria.bennett1@tewhatuora.govt.nz

Whilst Health New Zealand is undergoing change affected kaimahi will be given preference and priority for this position.