Engagement & Performance Manager at Accident Compensation Corporation, Auckland

Mō tēnei tūranga mahi | About this role

• Do you have performance and contract management experience?
• Do you have an in-depth understanding of the New Zealand health sector?
• Are you based in Auckland, Hamilton, or Wellington?

With ACC, you'll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home and play.

Mō te tūranga mahi | About this role

Engagement and Performance Managers (EPMs) work with a range of healthcare companies to ensure service providers meet the terms of their contracts and reduce unwarranted variation in service delivery. Focussing on performance management, we work together with suppliers to resolve any issues and manage the relationship between ACC and health providers.

This is a permanent role in the North Island, preferably in either Auckland, Hamilton, or Wellington. The role is in a team of 21 who are based around Aotearoa New Zealand.

Mōu | About you

• Contract management and performance management experience, either in a health sector role or in addition to your health sector experience
• Excellent communication and relationship management experience involving complex organisations
• Commercial acumen
• Credibility in your engagement with senior leaders
• Problem solving, risk assessment, and issue management experience
• A strong awareness of ACC's purchasing and funding responsibilities in the NZ health system.

Working autonomously within a team that speaks with one voice for ACC, you will have flexibility with how you manage your calendar to meet certain performance deadlines, whilst also responding to emerging issues. You'll work in a highly engaged team that supports one another on the diverse subject matter that we deal with. Knowledge of the Home and Community Support sector is an advantage.

For a detailed position description click here.

Mō ACC | About ACC

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.
• Development opportunities in te reo Māori me ngā tikanga.

For a detailed position description click here.

The base salary range for this role is $90,039 - $100,043 with appointment depending on skills and experience plus a generous 9% super contribution.

Rā Whakakapi | Applications close

Applications will run through to 11.59pm Sunday 15^th June however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.

Please attach your cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role, please email nadine.odonnell@acc.co.nz.