Recovery Coordinator - Supported - Invercargill at Accident Compensation Corporation, Southland

Mō tēnei tūranga mahi | About this role

• Bring Your Case Management Skills and Make a Real Difference
• Start date: Thursday 4 June 2026

About the Role | Mō te tūranga mahi

We're looking for a compassionate, organised Level 1 Recovery Coordinator to support clients on their journey toward independence. This is a rewarding and varied role where you'll make a meaningful difference every day, while building a strong foundation for a career in case management.

As the first point of contact for clients recovering from injury or navigating challenging circumstances, you'll play a pivotal role in their recovery by:

• Working closely with clients, whānau, providers, and employers
• Communicating confidently via phone, email, and face-to-face
• Coordinating rehabilitation plans and removing barriers to recovery
• Supporting clients to achieve their individual recovery goals

For more information, click here Recovery Coordinator

About You | Mōu

You may come from an administrative, customer service, or support background-or bring experience from a completely different path. What matters most is your commitment to helping others and your willingness to learn. You don't need to meet every requirement to apply.

What You'll Bring | Ngā Pūkenga Motuhake

• Excellent communication skills - able to explain complex information clearly, empathetically, and with confidence
• A curious mindset - motivated to learn and apply technical and legislative knowledge
• Adaptability and strong organisation - great time management and flexibility to meet diverse client needs
• Resilience - able to support people through difficult situations while maintaining your own wellbeing
• A full, clean NZ driver's licence - for occasional travel

Bonus: Experience in case management or the public sector is helpful but not essential.

What We Offer | He aha tā mātou e tuku

• Salary: $70,000 + 9% superannuation*
• Annual performance reviews linked to remuneration increases
• Access to wellness initiatives and employee discount programmes

Work-Life Balance

• Monday to Friday only - no nights, weekends, or public holidays
• 40 hours per week, between 8.00am and 5.30pm

A Positive, Supportive Work Environment

• Open-plan office with spaces for collaboration and focused work
• Supportive leaders who provide regular coaching and development
• Active employee networks that celebrate diversity and inclusion

About us | Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident

At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work.

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.

Applications close | Rā Kati

Ready to make a difference?
Apply now and start a new career with a new purpose.

Applications will close'at 11.55pm on' Sunday 12 April 2026 and will'only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email: HRHelp@acc.co.nz

Late applications will not be accepted

Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful, you will need to provide proof of your eligibility to work in New Zealand.