Senior Business Analyst at Natural Hazards Commission Toka Tū Ake , Canterbury

Mō tēnei tūranga mahi | About this role

About the role | Mō te mahi

We are looking for an experienced Senior Business Analyst to join our Business Analysis and Process Design team on a fixed-term basis until the end of June 2027. Reporting to the Manager, Business Analysis and Process Design, you will lead complex discovery and analysis, bringing clarity and structure to ambiguous problems and translating evidence into practical recommendations, requirements and outcomes.

Working across business improvement and change initiatives, you will support work from early discovery through to implementation. You will engage diverse stakeholders, assess current and future needs, and help ensure proposed changes are practical, sustainable and aligned with agreed business and user outcomes. The role will have a particular focus on understanding organisational capability and learning needs and translating these into fit-for-purpose solutions.

Key responsibilities include:

• Lead complex discovery and analysis, clearly defining problems, opportunities, intended outcomes and decision points.
• Gather and evaluate evidence from stakeholders, customers, processes, systems, policies, data and operational experience.
• Develop clear options, recommendations and decision-ready advice that enable informed organisational decisions.
• Translate agreed direction into prioritised, testable requirements and practical future-state processes and solutions.
• Identify organisational capability and learning needs and ensure these are reflected in delivery and implementation planning.
• Support initiatives through design, testing, implementation and transition, while coaching others and strengthening business analysis practice.

Skills & Experience| Ngā pukenga me ngā wheako

To be successful in this role you will bring:

• Extensive senior business analysis experience leading complex discovery and analysis across organisational change, service, process, policy, data or digital contexts.
• Proven ability to bring structure to incomplete, ambiguous or conflicting information and turn complex evidence into clear, defensible insights.
• Strong problem-framing, facilitation, process analysis, requirements engineering and options-assessment skills.
• Experience working with senior stakeholders and multidisciplinary groups to test assumptions, agree outcomes and resolve delivery issues.
• Experience supporting initiatives from discovery and requirements definition through to testing, implementation and outcome validation.
• Experience identifying organisational capability or learning needs and translating these into practical learning, change or workforce-enablement solutions.

What’s in it for you? | Nōu te rourou

• Competitive salary (including 3.5% superannuation)
• 4 weeks annual leave
• Commitment to your professional development
• Wellbeing fund | Access to inhouse Wellness Coach
• Hybrid working environment
• IT home bundle

Why NHC Toka Tū Ake is a great place to work

Natural Hazards Commission Toka Tū Ake is an Aotearoa (NZ) Crown entity that invests in natural hazard research and education as well as providing natural hazard insurance to residential property owners.

NHC Toka Tū Ake mission is to reduce the impact on people and property when a natural hazard occurs while administering the natural hazard fund.

Our values define who we are; they influence the way we work with each other and the way we engage with homeowners, stakeholders and with communities, every day. 

• Connection – hononga
• Curiosity – māhirahira
• Confidence – māia

He aha te mea nui o te au – he tāngata he tāngata he tāngata

What is the most important thing in the world; it is people, it is people, it is people.

Our commitment is a diverse and inclusive workforce because we know our culture thrives when we get this right.

We make a difference for all New Zealanders and strive to increasingly reflect the diversity of communities we serve by including and valuing perspectives from all backgrounds including ethnicity, religion, gender, age, accessibility needs, sexual orientation, and national origin.

How to apply | Me pēhea te whakauru

For a more detailed understanding of the position or if you're ready to apply, please visit our Careers website by clicking Apply. If you have any questions about the role or require further information or assistance, please contact us at recruitment@naturalhazards.govt.nz.

Applications close Friday 6 November 2026 at 12:00pm. 

Note: While we acknowledge that AI can be helpful, we want your application to represent you. Please ensure your CV and cover letter reflect your own voice and experiences.

Applications sent via email will not be accepted. We encourage you to apply early as we will be reviewing applications as we receive them and reserve the right to close this advertisement early.