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Senior End User Devices Engineer - Wellington

Employer:
Housing New Zealand Corporation
Job Category:
City/Town:
Region:
Wellington - Wairarapa
Job Type:
Ongoing - Full Time
Posted Date:
23-Nov-2016
Closing Date:
04-Dec-2016
File Attachment:
No File Attached
Employer Website:

Job Description

Housing New Zealand provides houses for people and families who need them, for as long as they need them. We maintain those houses so they are warm, dry, safe and healthy to live in.

Our Organisation is currently looking for a Senior End User Device Engineer to join our ICT Operations team.

Reporting to the Manager End User Services, this role will provide second and third level operational support of End User devices (i.e. workstations, laptops, tablets, mobile and satellite phones) and technical integration with other devices (e.g. Printers, Routers, Switches).

The role will effectively manage and administer day-to-day operation and control of End User Devices ensuring the reliability, security, Integrity and cost effectiveness of Housing New Zealand's End User Device Environment.

The role will lead the design and development of medium to high complexity ICT infrastructure components (i.e. standard images, application packaging, desktop patching) for End User Support to meet business and technical requirements.

This position may require some work outside normal business hours 

Our ideal person will have:

  • 3 - 5 years of related experience working in an End User Device service and support role
  • Demonstrated excellent customer support skills
  • Design and build of standard images for End User Devices and mobile devices
  • Design, build and test of packaged applications. Microsoft Windows Operating System (7, 8, 10), Apple IOS and Android OS, ITIL Foundation Certified
  • Demonstrated experience with Microsoft Active Directory and Group Policies, Microsoft SCCM
  • Mobile Device Management (Citrix)
  • Hardware and LAN troubleshooting experience, including network cabling and patching, routers, WIFI setup and administration
  • Technical understanding of mobile computing devices including the development, management, and distribution of those devices
  • ITIL V3 experience with understanding of Incident, Change, Problem, Asset and Configuration management
  • Application compatibility remediation techniques, packaging and scripting techniques.

The Housing New Zealand ICT Operations team is a great team to be part of and proud of the work they deliver, being valued by its customers throughout the organisation. If this sounds like you, then we would like to hear from you.

To apply please follow the online process.

The reference code for this position is 37427GJO.

To see a copy of the position description and apply for the job go to www.frontdoor.co.nz.

If you require assistance with your application, please phone Peter van de Merwe on (04) 439 3982.

Applications close Sunday, 4 December 2016.

Housing New Zealand is a team of professional people who are passionate about social housing - join us!