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Immigration Officers

Ministry of Business Innovation and Employment
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Ongoing - Full Time
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Job Description

  • Are you interested in a fast-paced, high learning government decision making role?
  • Do you have sound processing experience and a strong passion for customer service?
  • Support Immigration New Zealand to support its objectives
  • The salary for this role will be approximately $42K.
  • Auckland Region



Immigration Officer


The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow the New Zealand economy to provide a better standard of living for all New Zealanders.  Our goal is to create a strong and high-performing economy by creating an environment that supports businesses to become more productive and internationally competitive.


Why work for us?


At MBIE, we look for people who are passionate about New Zealand and enthusiastic about making a positive change to our economy, our people and our safety. If you would like to play an integral part in our Ministry, then read on!


We have an exciting and rewarding opportunity for you to take your first step in your career working for the Ministry Of Business, Innovation & Employment (MBIE).  We have career development opportunities within the Ministry, if you work hard and do a great job you can drive your career in whatever direction you choose.  MBIE is also an international organisation so there are great career opportunities off shore.


What does this role involve?


As an Immigration Officer in the Auckland region, you’ll make quality immigration decisions through the effective use of immigration legislation, and your strong analysis, judgment and decision making capabilities.


Skills and experience required:

  • Recent experience in a customer service or service delivery environment
  • Superior written communication ability, with expertise conveying concepts, policy, and information clearly and concisely to any audience
  • Recent processing knowledge and experience
  • Rounded organisational and time management ability to manage workflow and caseloads
  • The motivation and willingness to make a positive difference as a proactive team member
  • Computing literacy and aptitude in MS Office applications, and technology generally
  • Flexible with working on multiple work streams and able to adapt to change on short notice
  • Mental agility to learn and apply immigration policy and be a continuous learner
  • A strong moral compass, and be known to ‘act with integrity’ in all you undertake
  • A relevant tertiary qualification is advantageous


Ideal applicants will be system thinkers; people who are able to identify improvements to existing processes and procedures to enhance the overall customer experience.


We offer extensive training including on-going on the job training to candidates who are successful in the role.



Applicants must be NZ citizens or permanent residents.


Click on the APPLY button below in order to be directed to our on-line careers website.  You may view a position description at this site, as well as complete the on-line application, and upload a CV and cover letter. For tracking and evaluation purposes, all applications must be submitted via our on-line process.


Email Margaret Goldfinch at quoting ref MBIE/1249163  if you have any further questions.


Please note we have two closing dates for this position, the first being Wednesday the 7th of December 2016 at 10.00am, the second date is Monday the 9th of January 2017 at 5.00pm.  If you apply after the 7th of December please do not expect to hear from us until after the closing date of January the 9th.


We currently have vacancies for January 2017 and we will also be looking at creating a talent pipeline of candidates for future Immigration Officer vacancies.