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Senior Communications Advisor

Inland Revenue Department
Job Category:
Communications, media, & marketing
Job Type:
Posted Date:
Closing Date:
File Attachment:
JE145ab-communications-advisor-and-snr.pdf (PDF, 654KB)
Job Specification

Employer Website:

Job Description

Your ability to communicate clear messages informs and enables our customers to get it right from the start


  • Own and deliver the full lifecycle of communications projects
  • Tremendous breadth and reach
  • 12 months fixed term


Like many, you pay your tax, possibly contribute to KiwiSaver and are looking forward to the day you've fully paid off your student loan. Maybe you already have!  This is your opportunity to bring your depth of communications skill to connect with other NZ'ers across the country and abroad, to ensure we're helping customers get their taxes and entitlements right from the start.


The award-winning Marketing & Communications team here at IR creates clever communications programmes addressing areas such as social support, tax refunds, policy change, and NZ Student Loans.  Your reach could include NZ individuals, tax agencies, as well as local or international businesses going about their day-to-day business.


About the role


As a senior member of the marketing team, you'll play a key role in:


  • Understanding and, importantly, delivering complex customer communications plans. Delivering technical communications to customer groups simply and creatively; you're able to interpret complex public sector information, and articulate the message simply to your audience. This could involve enactment of policy, or department communications.
  • Bouncing ideas, sharing thoughts, and providing feedback with the team. Your wealth of experience brings insight and perspective; your curiosity asks how we can explore the options, or try another approach to get the desired outcome.
  • Influencing and connecting across IR.  You'll be a key internal contact for groups needing to engage with customers, which means you'll be working with the broader Marketing & Communications group, as well as with Customer Segment SME's and leads.


What you'll need to bring to the role


  • Proven experience in successfully delivering the full lifecycle of communications plans. Your plans are well thought out, and show rigour in the detail.
  • Proficiency in influencing behaviour across a range of segments. This role is strongly customer-centric, so you need to know and understand the best approach to achieve the ideal outcome.
  • The ability to work at pace, and a genuine delight in what you do.
  • Previous experience working within a Communications or Marketing team in a large, complex organisation is highly advantageous.


Come join us! Make your mark at a time where there's challenge to thrive on, where you'll have input into our future and be a part an evolving Inland Revenue.


How to apply


Apply online below, attaching a copy of your CV and cover letter outlining the skills and experience you will bring to this position. For further information please contact Erina Jamieson (Recruitment Advisor) on 04 890 0450.


Applications close 5 pm, Thursday 26 April


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