Technical Support Officer, Wellington

Job Description

Technical Support Officer

Wellington

Remuneration range: $51,449 - $69,605

Permanent Position

Job Requisition ID 4767

New Zealand Police is the lead agency responsible for reducing crime and enhancing community safety. We work in partnership with individuals, communities, businesses and other public sector agencies to achieve our vision of Safer Communities Together.

With our operational colleagues and partners we deliver world leading digital forensic analysis.  We are looking for people that have technical expertise but most importantly share our vision for innovation, partnerships and being part of a positive work environment.

A full time vacancy is available for a Technical Support Officer within the Central Digital Forensics Unit based in Thorndon, Wellington. We are looking for someone who is team orientated, will get involved, and bring fresh and positive energy to the team. This role is primarily administrative but has an information technology aspect, with opportunities to grow IT related skills.  Due to the nature of the work and environment, personality is just as important as technical capabilities to be successful in this role.

The successful candidate for this role will:

• Enter, update and report on computer-based record keeping/filing systems
• Manage competing demands and high workload at times
• Be self-motivated and have excellent organizational and communication skills
• Pay attention to detail and have the flexibility to cope with change
• Have the ability to rapidly absorb, understand and apply new concepts and technologies
• Be capable of making sound decisions under pressure
• Work well in team environments

The successful applicant to this position will be required to undergo a full reference and security check prior to any offer of employment being made and must either have or obtain a Government security clearance to Secret level before the position is confirmed. This requirement means you must have resided in one of the following countries for the last ten consecutive years: New Zealand, Australia, United Kingdom, Canada, or United States of America.

Skills & Experience - To be considered for this role, you must be able to demonstrate:

• The ability to balance conflicting priorities in order to manage workflow, ensure the completion of essential tasks, and meet critical deadlines
• Knowledge and experience relating to computer hardware and software
• Self-motivation, and the ability to work and communicate positively in a team environment

Applicants must also address the following Competencies:

• Communicate - Level 1 Individual Contributor
• Deliver - Level 1 Individual Contributor
• Innovate - Level 1 Individual Contributor

To view the description of the above Competencies, visit Our Values on our website.

Additional Information

• Previous applicants need not apply
• Successful candidate must have a clean and current drivers's licence.

To view the position description for this role, please copy and paste the following link in a new browser: https://www.dropbox.com/s/n1l86mmu5lyj9ao/Technical%20Support%20Officer%20-%20NatOps.pdf?dl=0

APPLY NOW

If this position sounds like you, click ‘Apply' now! You will be required to submit a Cover Letter and Curriculum Vitae (maximum four pages) with a brief account of your relevant education, skills and experience. In addition, you must complete an application form telling us why you are interested in applying for the position and how you meet the Competencies of the role, using no more than 600 words for each section.

If you are an existing Police Employee, you must apply through our internal Careers site and include your QID number in your application.

If you have any questions about this vacancy, please email Georgina.Turner@police.govt.nz.

 
Applications close at 5pm, Tuesday, 1 May 2018.