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Assurance Advisor

Ministry of Business Innovation and Employment
Job Category:
Boards and Governance
Job Type:
Fixed Term Contract
Posted Date:
Closing Date:
File Attachment:
Assurance Advisor PD.pdf (PDF, 341KB)
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Employer Website:

Job Description

  • Make a difference with Immigration New Zealand
  • 12 month fixed-term opportunity
  • Location – Manukau, Auckland


The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to Grow New Zealand for all. Visa Services within Immigration NZ is part of the Ministry of Business, Innovation and Employment (MBIE) 

Visa Services 2020 is a two year programme to align and consolidate visa processing, drive applicants to online services, provide a better customer self-service experience and simplify processes for Visa Services, which forms part of the wider Immigration NZ.  This is an ambitious programme of work that will create a number of new opportunities across the Visa Services group as we transition over the coming years.


The Role:

The Assurance Advisor works closely with the Practice Lead and provides an overarching office audit lens for the Head of Operations and is responsible for the code of conduct, fraud compliance, and integrity of on and offshore checking systems.


Key responsibilities include:

  • Conducting internal Office Audits and reporting
  • Provide internal assurance (code of conduct, collusion, fraud compliance)
  • Coordinates the site risk register and business continuity plan (BCP)
  • Ensures development models and training are kept up to date
  • Contributes to office quality assurance monitoring and outcomes analysis

To be successful in the role you will have demonstrated experience working with quality assurance frameworks and tools, coupled with strong analytical and critical thinking skills, preferably gained in complex operational environments. 


You will have experience in:

  • Leading integrity awareness
  • Reviewing site compliance against internal assurance processes
  • Undertaking analysis and sharing feedback regarding risk rules, trends and areas for improvement.
  • Maintaining independent oversight of design and health of the internal audit systems
  • Assisting in managing incident and internal investigations.
  • Managing system related issues e.g. fee waivers and refunds, label reconciliation, password access, AMS access audits, office access audits. Performing random quality checks and spot checks to provide assurance of the integrity of the system.

To be considered for the role you must be a NZ resident or hold a resident class visa (if located in NZ). 


How to apply:

Click on the APPLY button below in order to be directed to our on-line careers website.  You may view a position description at this site, as well as complete the on-line application, and upload a CV and cover letter. For tracking and evaluation purposes, all applications must be submitted via our on-line process.

Email quoting ref MBIE/1335826 if you have any further questions.

Applications close at 5pm on 1 June 2018.

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