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Trainee Customs Officer - Auckland

New Zealand Customs Service
Job Category:
Defence, corrections & security
Auckland - Manukau
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

 At Te Mana rai o Aotearoa|New Zealand Customs Service, it's our people that make the difference.


Our belief

Te Mana rai o Aotearoa|New Zealand Customs Service is a welcome home and a welcome here.


People are at the heart of what we do. We believe compliance should be easy to do and hard to avoid.


A career at Customs

We are here to protect and promote Aotearoa New Zealand through world class border management. A career at Te Mana rai o Aotearoa|Customs could take you anywhere.


As a Trainee Customs officer you will be rotated through the different operational areas of Customs including airports, marine, client services and inspections. Throughout your career in Customs, officers are expected to continually expand their technical and leadership skills. Learning opportunities include specialist technical skills through to university level study in security and border management.


What's involved?

Trainee Customs Officers undertake 6 weeks classroom training and then up to a further 6 months of on-the-job training where you'll have the opportunity to:

  • Process passengers and goods in/out of Aotearoa which can include search activities such as checking baggage
  • Facilitate legitimate trade and travel, collect import and export data
  • Intercept contraband (such as drugs and weapons), investigate and prosecute offences
  • Inspect cargo and mail, assess and collect duty/GST on imports


Joining Customs

To join Te Mana rai o Aotearoa in any role you must be a New Zealand citizen or permanent resident*. Due to the nature of Customs' work all candidates must have a clear Police record. Security clearances are mandatory and are conducted by Customs before job offers are made. Successful applicants are also required to pass a drug test and medical assessment, they must also hold a full driver licence.


You need to have continuously resided in New Zealand for the last 5 years, or in one or more of the following countries: Australia, Canada, United Kingdom or United States. You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.


Customs looks for people who:

  • Have high levels of integrity, honesty and discretion
  • Have good communication skills and enjoy interacting with people
  • Enjoy working in a team environment

Being a Customs officer means working a range of shifts including weekends, nights and public holidays. The base salary for a Customs Officer is $47,824 per annum. An additional allowance of up to $13,000 per annum may be payable dependent on your hours of work. You will know your shift pattern in advance so you can plan your life around work, not work around your life.

New Zealand Customs Service | Te Mana rai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace.  We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.



Check out our video below for a tour around our Air Cargo Inspection Facility which is one of the areas you'll work in as a Customs Officer.

We recommend you click on 'is being a custtoms officer right for me'?

Ready to apply? Great - visit

Register your details and submit your CV.   

If you have any questions or would like further information, please email

Once we receive your application, we will be in touch to advise on next steps.

Please note - we cannot accept CVs directly - you must apply via the link above.

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