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Assistant Customs Officer - Auckland

New Zealand Customs Service
Job Category:
Customer services
Auckland - Manukau
Job Type:
Ongoing - Part Time
Posted Date:
Closing Date:
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Job Description

We're looking for part time customer service focused people.

At Te Mana rai o Aotearoa|New Zealand Customs Service, it's our people that make the difference.


Our belief

Te Mana rai o Aotearoa|New Zealand Customs Service is a welcome home and a welcome here.

People are at the heart of what we do. We believe compliance should be easy to do and hard to avoid.


Working at Customs

We are here to protect and promote Aotearoa New Zealand through world class border management.

As an Assistant Customs Officer you will based at Auckland International airport and work part time hours (4 hours per day) on a 6 days on, 3 days off shift rotation. Shifts run either from 5am to 9am or 2pm to 6pm.


What's involved?

Assistant Customs Officers undertake 2 weeks of classroom training and are then deployed to Auckland International airport where you'll have an opportunity to:

  • Interact with passengers, process passports, providing advice and assistance
  • Process goods in/out of Aotearoa which includes note taking, writing reports and data entry
  • Ensure passengers are meeting Immigration requirements

Joining Customs

To join Te Mana rai o Aotearoa in any role you must be a New Zealand citizen or permanent resident*. Due to the nature of Customs' work all candidates must have a clear Police record. Security clearances are mandatory and are conducted by Customs before job offers are made. Successful applicants are also required to pass a drug test and medical assessment, they must also hold a full driver licence.

You need to have continuously resided in New Zealand for the last 5 years, or in one or more of the following countries: Australia, Canada, United Kingdom or United States. You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.


Customs looks for people who:

  • Have high levels of integrity, honesty and discretion
  • Have good communication skills and enjoy interacting with people
  • Enjoy working in a team environment

Being a Customs officer means working on shifts including weekends, nights and public holidays.

New Zealand Customs Service | Te Mana rai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace.  We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.



We recommend you click on 'is being a customs officer right for me'?

Ready to apply? Great - visit

Register your details and submit your CV.   

If you have any questions or would like further information, please email

Once we receive your application, we will be in touch to advise on next steps. 

Please note - we cannot accept CVs directly - you must apply via the link above.


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