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JIRA Administrator

Ministry of Social Development
Job Category:
IT & computing
Wellington - Wellington
Wellington - Wairarapa
Job Type:
Fixed Term Contract
Posted Date:
Closing Date:
File Attachment:
jd-jira-admin.docx (Word, 74KB)

File Links:
Employer Website:

Job Description

JIRA & Confluence Administrator

  • Take up a pivotal role in our IT Development Support team
  • 12 months fixed-term opportunity
  • Based in Wellington CBD

The JIRA Administrator is an invaluable role within IT Development Support under IT Applications. JIRA is an Agile/Issue Management tool provided by Atlassian. Within MSD we use JIRA for Bug Tracking, Project Management, Creating epics and prioritization.

This position is responsible for delivery and supporting the technical solution for the main JIRA/Confluence environment/users within/outside MSD. The role involves creating projects and dashboards for our business users. There is also a BAU (Business-as-Usual) support component of adding new users, providing training and support (modifying workflows, custom fields etc).

We are looking for a candidate that will help us consolidating different instances of JIRA at MSD and has experience on SAFe Agile framework.

You will become a subject matter expert not only in strategic vision, design and development of the JIRA/confluence tool set but also in the current deployment practices within Development Support, IT Applications. You will develop your skills for continuous update on JIRA /Confluence solution to meet the growing needs of IT Applications and the broader business.

You will be a member of the Development Support team and report into IT Release and Environments Manager. Key Requirements:

Key Skills Required:

  • Hands-on system administration/support experience within an IT environment, preferred Atlassian experience.
  • Some experience in providing end user support within a large organization
  • Experience with system configuration, preferably using JIRA.
  • Some Unix experience will be add-on.
  • A strong delivery focus particularly developing a packaged business solution (Dashboards, reports and training as well as a technical solution)
  • Good communication (written and oral) skills

How to apply:

Internal MSD Employees
 – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

External Candidates – (including Ministry for Children Oranga Tamariki employees)
 must apply directly through our MSD careers page at

Applications Close: 21st November 2018

Position Description

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