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Senior Intelligence and Investigations Advisor

New Zealand Customs Service
Job Category:
Defence, corrections & security
Auckland - Auckland Central
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Help us keep illicit drugs, and their harm to our communities, out of New Zealand.

New Zealand Customs Service protects and promotes Aotearoa New Zealand through world class border management. We're looking for a senior advisor to join us as an Authorising Officer in our Intelligence, Investigations and Enforcement (II&E) group, where you'll help guide work disrupting transnational organised crime.

In this role you'll advise the II&E Group Manager on effective operational plans that anticipate and manage risks associated with covert intelligence and enforcement work, to make it safe for our teams in the field. You'll understand and manage organisational impacts of II&E work, and provide strategy and guidance around legal and moral frameworks for conducting search and surveillance activities; and developing and protecting intelligence sources.

You'll need a knowledge of running security intelligence operations, operational tradecraft, counter intelligence techniques, operational technologies and systems; and experience managing health and safety risks associated with law enforcement or security intelligence operations. Your sound judgement, thought leadership and people skills will help you shape and manage change as we expand our work targeting transnational organised crime.

Above all, you will be a strategic thinker who builds successful relationships and inspires people to innovate and deliver. We'll draw on your excellent verbal and written communication skills to connect with our stakeholders and create clear and compelling documents and plans.

In return, we offer a dynamic and collaborative workplace with opportunities to develop and advance. Customs employees get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles. We foster an inclusive and supportive team environment with vibrant social and Māori cultural groups. Our employees enjoy discounted health insurance and free on-site gyms (in some locations). We also support flexible working.

If this sounds like the right job and organisation for you, check the requirements below and get in touch.

Joining Customs

To join Te Mana Ārai o Aotearoa in any role you must be a New Zealand citizen or permanent resident*.  Due to the nature of Customs' work all candidates must have a clear Police record.  Security clearances are mandatory and are conducted by Customs before job offers are made; due to the nature of this work, the successful candidate must be able to obtain and maintain security clearance at Top Secret level.  Successful applicants are also required to pass a drug test and medical assessment, they must also hold a full driver licence.

(*) You need to have continuously resided in New Zealand for the last 5 years, or in one or more of the following countries: Australia, Canada, United Kingdom or United States.  You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace.  We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. New Zealand Customs Service | Te Mana Ārai o Aotearoa also support flexible working arrangements.

A position description can be found on the NZ Customs website. For further information about this role please contact Jolene Ingram, Senior Recruitment Advisor at 

Deadline for applications is close of business 26 April 2019


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