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Customs Officer - Maritime Unit

New Zealand Customs Service
Job Category:
Defence, corrections & security
Auckland - Auckland
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

The Customs Maritime Unit (CMU) plays a key role in protecting and enhancing the interests of New Zealand by managing security and community risks associated with the flow of people, goods and craft into and out of New Zealand.

We do this by supporting operational groups to respond to routine and non-routine risk by way of operational activity including surveillance, search warrants, interceptions and rummages.

We have a vacancy in the team for someone to join us in the role of Customs Officer.

The Customs Maritime Unit is a flexible, highly trained and high performing team. It is essential the successful candidate can demonstrate they are self-motivated, self-managing and sound in decision-making. The incumbent must have the ability to work/live for extended periods in close proximity to other team members and contribute to the high performance of the team.

The follow special requirements must be met, and maintained in order to be appointed to and remain in the position of Customs Officer CMU:

  • Work full-time and flexibly, within a rostered/scheduled work pattern to enable coverage 24/7, 7 days per week.
  • Work and travel at short notice, working overtime where required. Officers will be scheduled 'on-call' for specified periods of time and must be available during that time to return to work.
  • Work up to 100 days away from home per year (additional days away from home by mutual agreement), and undertake patrols on land and sea.
  • Pass an annual medical clearance to confirm ability to undertake the full range of duties of Customs Officer - CMU.
  • Achieve and maintain the required level of fitness and physical ability to undertake the full range of duties of a Customs Officer CMU. These fitness and physical standards may change from time to time to reflect the changing nature of the work of the CMU.
  • Undergo relevant assessment where required to assist in determining suitability for specialised tasks within the Group.

Additionally, you will need to have:

  • Well-developed interpersonal skills with the ability to communicate effectively verbally and in writing to wide ranging audiences, and build and enhance successful relationships with internal and external stakeholders.
  • Proven ability to successfully work independently, and an ability to participate and cooperate with other team members in order to achieve team goals and objectives.
  • Sound computer skills including word processing and the ability to make effective use of computer systems.
  • Proven attention to detail including the ability to quickly and objectively process information.
  • Demonstrated ability to work to high professional and ethical standards consistent with Customs' values and those of the New Zealand public service, and a commitment to maintaining compliance with legislation, rules and regulations.
  • Ability to achieve and maintain a level of fitness (in accordance with all relevant fitness and medical standards that may be communicated from time to time) and physical ability to undertake the full range of CMU duties.
  • Security Clearance "Secret" level.
  • Hold an unrestricted motor vehicle driver's licence.

Next steps

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace.  We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role including the opportunity for flexible work arrangements.

The application process requires you to successfully undertaking a fitness and swim test and pre-employment medical prior to being invited to an interview.

We are looking at interviews commencing the week of the 24th June

To join Te Mana Ārai o Aotearoa in any role you must be a New Zealand citizen or permanent resident*. Due to the nature of Customs' work all candidates must have a clear Police record. Security clearances are mandatory and are conducted by Customs before job offers are made. Successful applicants are also required to pass a drug test and medical assessment, they must also hold a full driver licence.

(*) you need to have continuously resided in New Zealand for the last 5 years, or in one or more of the following countries: Australia, Canada, United Kingdom or United States. You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.

To be successful, you need to either currently hold and maintain or obtain and maintain a Secret security clearance.

To apply for this role please apply online at by submitting a CV and Cover letter. A position description can be found on the NZ Customs website.

For further information about this role please contact Senior Recruitment Advisor, Jolene Ingram 

Applications close at 5pm on Monday 27 May 2019

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