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Human Intelligence Targeting and Collections Officer

New Zealand Customs Service
Job Category:
Defence, corrections & security
Auckland - Auckland
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Be part of a team that helps us understand and target activities related to organised crime, drugs and revenue fraud.

We are looking for a new team member to join our specialised Human Intelligence (HUMINT) collection team. You will be part of a team who work actively with carefully identified contacts to gain intelligence that helps us disrupt the networks facilitating criminal activity at our borders.

Every day is different in the HUMINT team. You will use your analytical skills to identify individuals and organisations that hold intelligence critical to Customs' success against these networks. You will understand the intelligence cycle and become a crucial link between HUMINT and our customers. You will provide subject matter expertise to the HUMINT team in the office environment but also in the field. We will provide you the skills and experience to help make a difference in a dynamic and growing team.

Your excellent interpersonal skills are critical to this position. You will have outstanding relationship building skills, and remain calm and composed in high stress situations. You'll adapt quickly and easily to change, and work well on your own as well as in a team. You will have an enquiring mind, and an interest in technology and how it can help us to work more efficiently and safely.

This is a Senior Customs Officer Grade 1 role, which provides a pathway to diverse Customs career opportunities as you build your experience and skills. We're looking for people who care about their team and work well with others - you're approachable, supportive and willing to help.

Working at Customs

New Zealand Customs Service | Te Mana Ārai o Aotearoa protects and promotes Aotearoa New Zealand through world class border management. Customs has a large programme of work underway to target transnational organised crime for overseas sources to our front line and keep illicit drugs, and the harm they cause in our communities, out of New Zealand. This role supports that work.

Customs offers a dynamic and collaborative workplace with opportunities to develop and advance. We foster an inclusive and supportive team environment with vibrant social and cultural groups. Our people enjoy discounted health insurance and free on-site gyms (in some locations). We support flexible working arrangements, so we invite you to talk with us about how we can work with you in achieving your flexible working goals, within our operational requirements.

The recruitment process

Please submit a cover letter which clearly outlines your suitability and motivation for this role, along with your current CV. Your CV should state your qualifications, work history and key work achievements. The online application process takes a bit of time and requires you to provide examples of previous work. It's best to set aside some time when you won't be interrupted.

If your application is progressed, you'll be asked to complete a medical check, and a physical fitness test. The physical test measures you against average levels of fitness for your age and gender. You need only achieve the average.

Other requirements

This type of work is unpredictable by nature. There will be times when you will be away from home for longer periods, at short notice or no notice. You will also need to be available on short notice for deployment to locations around New Zealand. With that in mind, it's important to talk to those closest to you early on about the unpredictable nature of the schedule involved.

Background checks and clearances

You will need to obtain and maintain a Top Secret level national security clearance. To achieve Top Secret clearance, you must be a New Zealand citizen or a permanent resident who has resided in New Zealand, Australia, Canada, the United Kingdom or the United States continuously for the last 10 years. Already having Top Secret clearance is a benefit, but not a requirement. We'll guide you through the process.

Click on the apply button to submit your application.

For more information, please contact

Deadline for applications is 8am on Monday 26 August, 2019.

Discretion is central to this work. If you choose to enter the recruitment process, please do not discuss it with anyone outside of the Customs assessment team.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.

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