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File Management Support Officer

NZ Police
Job Category:
Information / Records Management
Canterbury - Christchurch
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
File Attachment:
No File Attached
File Links:
Employer Website:

Job Description

File Management Support Officer

Christchurch, Canterbury District

Two Positions Available

Permanent, Full Time

Salary Range $51,123.00 - $69,167.00

Job Requisition 10750




The File Management Group have two positions available to fill the role of File Management Support Officer (FMSO) based at Canterbury DHQ (Christchurch Central Police Station).


The role of FMSO provides administrative support to Police across the whole District. This includes data entry, typing, transcription, process and movement of files, preparation of prosecution files and fielding general computer related queries from clients.


The role requires the use of various Police and standard computer programs.


The role is a team based role in a open plan office involving 7 day shift work on a roster that consists of 3 Early shifts , 3 Late shifts , 3 Rostered Days Off.


Training will be provided to the successful applicants by the supportive team around you.



  • Prioritise workflows
  • Manage competing demands and expectations of a range of people
  • Collaborate and engage with internal and external stakeholders



  • Demonstrate a knowledge and application of computer based record and Microsoft Office systems
  • Demonstrate proficiency in data entry
  • Demonstrate customer service skills and an ability to work in a team environment


Special Requirement:

  • The successful applicants must reside in the Canterbury


Additional Information:

  • Two positions available


Core competencies – Level 2 Team Manager/Leader

  • Communicate
  • Solve
  • Deliver


For more information about the above core competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things.


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How to apply

To apply for this position, visit


Applications submitted directly through the Government Jobs website are no longer considered and will only be accepted when formally submitted through the New Zealand Police website (link provided above).


Please note, if you are Contractor you must apply through the Police Website and exclude your QID number in your application.


Please note, if you are an existing Police employee (excluding Contractors) you must apply through our internal Careers site and include your QID number in your application.


If you have any questions about this vacancy please email the Hiring Manager at prior to the closing date.


Applications close at 5pm on Thursday 29th August 2019.








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