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Operations Manager

Ministry of Business Innovation and Employment
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Ongoing - Full Time
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Job Description

  • Permanent full time position
  • Managing risk to protect our borders
  • Auckland International Airport based


About the role:

As the Operations Manager at the Border, you will be responsible for working to balance operational challenges with Ministry objectives.  You will manage and lead a team of Border Managers as to the best processes for the implementation of systems and solutions to meet both strategic and operational goals. 

You will be responsible for enhancing the overall capability at the border, to ensure quality and consistency of the team's work.

This role is critical for the development, setting and communicating the strategic direction, operational planning, tasking and coordination of operational activities at the border.  You will be relied on to lead, build and imbed a culture at the Border that ensures a strong, positive service focussed environment.

 The successful applicant will have (refer to the job description for the full list):

  • Experience at a senior level of successfully leading and managing teams in a dynamic operational environment
  • Ability to make critical decisions in a high pressured environment
  • Proven ability to develop trust and credibility with staff and stakeholders
  • Proven experience and working knowledge of the role of Government and preferably of the border.
  • Proven experience in the development and delivery of large scale work programmes at a senior level


Applicants must be New Zealand citizens or New Zealand permanent residents and be eligible to obtain and maintain appropriate security clearances.


About the organisation/group:

The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow New Zealand's economy to provide a better standard of living for all New Zealanders. Immigration New Zealand has an active role in this facilitating and protecting New Zealand's interests.

The Operations Manager, Border role sits within Compliance, Risk & Intelligence Services (CRIS) which is a group within Immigration New Zealand (INZ). CRIS works to ensure that only the people New Zealand needs to prosper enter through the border, and that the integrity of the border and the immigration system is maintained. 


How to apply:

To apply for this role, click on the “Apply Now” button to be redirected to the MBIE Careers site, here you can read and download the position description.  Please apply directly online, complete the application form and submit your CV and cover letter outlining your suitability for this role.

If you have any further questions contact Sarah Hutcheson by emailing referencing MBIE/1406237

Applications close at 5pm Sunday 01 September 2019.

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