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Quality Lead

Oranga Tamariki—Ministry for Children
Job Category:
Community Services
Wellington - Wellington
Wellington - Wairarapa
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Quality Lead - Oranga Tamariki

Wellington - Permanent, Full Time


  • Champion practice excellence in our quality assurance space
  • Influence continuous practice improvement
  • Come work in a role which will align to your values!


About Us:

Putting children first guides everything we do at Oranga Tamariki–Ministry for Children. Along with that, we value fairness and sincerity. We treat whānau with respect and we think long-term. We believe that by getting involved early and showing love and care, we give children the best chance of growing into happy thriving New Zealanders. A founding principle for Oranga Tamariki is our high aspirations for tamariki Māori and their whānau. We work alongside our community partners to bring about positive outcomes for the children, young people and whānau we work with.

The Professional Practice group supports Oranga Tamariki in achieving its outcomes by providing practice analysis, advice and expertise and designing frameworks and tools to support practitioners in their everyday work with tamariki.

About the Role:


Reporting to the Manager Quality, you will take the lead in ensuring quality systems and functions are in place to provide advice, leadership and expertise, contributing to a shared vision for quality practice here at Oranga Tamariki.

Of key importance will be your high aptitude to provide tailored advice on continuous improvement, ensuring an exceptional and consistent delivery of service for tamariki and their whānau.

This is a pivotal role where you will lead and promote the delivery of service excellence and help build capability by coaching and mentoring members of the team and the wider group. You will work closely with our senior leadership team to provide credible advice enabling them to make informed decisions as we strive to towards positive outcomes for tamariki and young people.

Key requirements include:


  • Significant experience in monitoring the quality of practices & identification of risks & issues.
  • Ability to demonstrate leadership experience to facilitate discussions and influence decision making.
  • An aptitude for driving continuous improvement through all processes.
  • Proactive and collaborative approach and the ability to negotiate persuasively.
  • Ability to use strong analytical, writing and reporting skills.
  • Strong communication and relationship building skills enabling you to work closely with a wide range of stakeholders.
  • Knowledge of and commitment to the principles of mana tamaiti, whakapapa and whanaungatanga and to delivering to our Māori cultural framework
  • A willingness to travel within New Zealand to fulfil the job requirements
What will you get out of it?

We offer a collaborative and innovative culture where our people thrive to adhere to best practice while constantly challenging the status quo making each work day interesting.  We value work life balance so flexible work options are available.

There will also be the opportunity to find creative solutions to challenges in a role where accountability, integrity, courage, respects for self and others, and striving for excellence are highly valued.


How to apply:

Internal Oranga Tamariki Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

All external applicants including MSD employees please apply through the apply button and upload your CV and cover letter to our applicant tracking system. Please note all applications must be made online. If you have any questions please contact Nicky Niclaus at


Applications close: Tuesday 24th September 2019

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