<< Back to Search Results

Administrator - Complaints, Performance & Finance

Ara Institute of Canterbury
Job Category:
Canterbury - Christchurch
Job Type:
Ongoing - Part Time
Posted Date:
Closing Date:
File Attachment:
File Links:
Employer Website:

Job Description

Administrator - Complaints, Performance & Finance

Madras Campus, Christchurch

Permanent, proportional (0.6 FTE)


  • Deliver efficient administration support
  • Provide PA services to Senior Management


Ara Institute of Canterbury is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region.  Our talented staff, innovative business collaborators and supportive community partners are passionate about the role they play in our students' success.

The Corporate Services Division consists of the following teams, Strategy and Planning, ICT, Facilities Management, Finance and Organisational Performance. The Teams within DCE – COO portfolio are interconnected within their work streams and as such are considered business partners. This team supports Ara to achieve its organisational purpose by ensuring that objectives and priorities are clearly communicated to all, outcomes are monitored and reported, and that resources, systems, and infrastructure are aligned in an efficient, sustainable, and effective way.


The Role

  • Effective and efficient administration and administration leadership
  • PA services (administrative, organisational, secretarial support) to the Organisational Performance & Finance Managers
  • Administrative support and project coordination
  • Advice and leadership to the senior managers to ensure business systems and processes are planned and integrated & support the team(s) performance targets



  • Deliver confidential and high-quality administration support
  • Organise and prioritise- e.g. acknowledgements, follow-ups, people and places
  • Provide complaint support
  • Work with Managers & team members to ensure that processes, systems and service are customer focused, efficient, compliant and continually improved
  • Deliver timely collation and publication of reports, distribution, minutes, meeting agenda and follow up
  • Diary and communications management & maintenance



  • Significant experience in a multifunctional administration and senior management support
  • Advanced level of expertise in Word, Excel and Outlook including diagrams & charts
  • Exceptional time management
  • Ability to develop templates or tools using the available software
  • Proactive about continuous improvement



We offer and encourage professional and skill development.  Enjoy excellent employment conditions, a great central city location and access to modern on-site facilities including Gym/Recreation Centre with free staff yoga and group fitness sessions, Library, Visions on Campus Restaurant, two Childcare Centres and a Health Centre.


To Apply

We accept applications via our online application system.  For a job description and/or to apply online please visit

If you have any queries in relation to the vacancy or application process, please contact the People and Culture team via or 03 940 8623. Emailed applications will not be considered.


Applications close – Sunday 29 September 2019

Apply To:

<< Back to Search Results