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Solutions Architect - Service Design

Ministry of Business Innovation and Employment
Job Category:
IT & computing
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

  • Are you a talented Solution Architect specialising in ITIL Service Management Design?
  • Showcase your exceptional problem solving and analysis skills and join our ICT Technology, Strategy and Architecture team.
  • Permanent position, Wellington CBD


About the role:

An exciting opportunity has arisen for an experienced proactive Solutions Architect – Service Management Design who has successfully designed the ITIL Service Management components of complex technology solutions. Working collaboratively with a diverse group of business users, your architecture colleagues, and ICT delivery functions, you will have the opportunity to contribute your knowledge to the many solutions created and implemented along with working on your own assigned projects.

You will work closely with the ICT Operations team along with other functions, including business, application/system and commercial performance and will focus on both strategic objectives and tactical demands.

Your workload will be constant and varied, and as we move through a life cycle of programmes you will need to be able to keep pace with both the volume, and time pressures, of a high performing team. 

MBIE undertakes large scale implementations where we challenge the status quo, delivering solutions which are innovative, creative and ultimately have a positive impact on the lives of many New Zealanders, it is therefore vital that you have that innate passion to harness technology solutions for maximum impact.

About you:

As an experienced Solution Architect we will expect you to be able to quickly assess projects and programmes, build rapport with the key stakeholders and make decisions as to how you are going to add value for our business owners.

We are looking for a solid track record of your experience and in-depth understanding of selecting and applying service management principles, policies and techniques in operational environments along with identifying, as part of service design, the skills, capabilities and functional requirements within ICT Operations to deliver service quality.

Your communication skills both verbal and written will be excellent and you will have the ability to effectively present and explain technical concepts to non-technical audiences.

About MBIE:

The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow the New Zealand economy to provide a better standard of living for all New Zealanders.

At MBIE we are committed to career development and you will have the opportunity to learn from your peers and be exposed to learning opportunities to build your own knowledge base.

How to apply:

Click on the APPLY button below in order to be directed to our online careers website.  You may view a position description at this site, as well as complete the online application, and upload a CV and cover letter. For tracking and evaluation purposes, all applications must be submitted via our online process.

Email Fi Sanderson at quoting ref MBIE/1426382 if you have any further questions.

Applications close at 5pm on Sunday 27 October 2019.


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