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RUC Specialist Assessor

  • Great mix of analytical tasks and relationship management
  • Supportive, close knit team
  • Use your initiative and focus on continuous improvement
  • Multiple location will be considered

About us |
Ko wai mātou

At the NZ Transport Agency, it all starts with our people. The organisation's performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. The Transport Agency has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years' time.

The Regulatory Services group ensures focused, clear, effective end to end regulatory systems management of risks and improve safety and regulatory outcomes by creating a primary accountability for regulatory management. The group is accountable for operational policy, entry, in-service performance, and exit functions to manage harms and risk. The group ensures the setting of clear and consistent expectations in terms of policy, practices, procedures and processes so that customers and regulated parties know what is expected of them and what to expect from us.  

The opportunity |
Te Whiwhinga mahi

It's the NZ Transport Agency's responsibility to manage the collection of revenue including Road User Charges (RUC). As a RUC Specialist Assessor, you will perform the necessary investigation and audit activities in order to determine compliance with the relevant legislation and, where appropriate, issue binding assessments for unpaid RUC.

You will love to work collaboratively, methodically and have great attention to detail, in order to successfully check for compliance and to investigate irregularities. A key responsibility will be to proactively interact with customers, explaining requirements and effectively managing case files.

You will have worked in a similar role previously, ideally within a regulatory environment. You will bring an understanding of legislation to provide high quality and timely advice to a range of stakeholders. So, your confidence and ability to build and maintain positive working relationships will be key to your success.

If you are resilient and enjoy working with numbers and showcasing your analyticalskills then this is for you!

This role could be based in either Wellington, Auckland Tauranga Hamilton or Palmerston North.

About you |
Ko wai koe

To be successful in this role, you will bring:

  • Solid experience in a similar role looking at data and compliance, preferably for a government organisation
  • Experience of working with, and the ability to, interpret legislation
  • Practical understanding of revenue collection with proven ability to impart relevant advice on this & industry matters
  • Proven experience working with  Excel / spreadsheets
  • Excellent communications skills
  • The ability to successfully manage relationships and at times challenging situations
  • Strong analytical skills and high levels of accuracy

Applications close | Rā Katinga: 21 November 2019

For a copy of the position description:

For further information, email:

To be considered for this position you must have a legal right to live and work in New Zealand.

NZ Transport Agency is an equal opportunity employer (EOE).

At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.

Please do let us know if you need any support or have any access requirements that will help you through the recruitment process.




RUC Specialist Assessor -Reg- PD - Nov 2019 final docx.pdf (PDF, 698KB)
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