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Court Registry Officer - Whangarei

Employer:
NZ Ministry of Justice
Job Category:
Customer services
City/Town:
Region:
Northland
Job Type:
Posted Date:
11-Nov-2019
Closing Date:
24-Nov-2019
File Attachment:
Job Description.pdf (PDF, 197KB)
Job Specification

File Links:
Employer Website:

Job Description

Court Registry Officer (Full Time, Permanent) Whangarei District Court

MOJ/1431723

This is a great chance for you to be part of the team at the District Court/High Court in Whangarei. If varied work, a great team environment and the chance to make a positive impact on people's lives appeals, then this is the job for you

Your role

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your main responsibilities will include:

Court Taking – this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.

Customer Service - all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions.

Case Management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

What you will need to be successful?

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism. Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, returning to the workforce, have a passion for working with customers this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

  • Detail orientated and observant – the court has many different processes and case information needs to be accurate;
  • Self-aware – you'll understand our customers and will be confident working across a range of situations;
  • Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
  • Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback.
  • Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.
  • The successful applicant may be required to travel and work in other regional courts.  Due to this a full clean NZ Drivers licence is required.

Why you will love working here

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including be able to exercise Deputy Registrar Powers. 

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.

The Ministry of Justice is committed to equal opportunity in all our employment policies and procedures. All staff - regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs have access to equal employment opportunities, in recruitment, training and career opportunities and conditions of employment.

What next

Salary Band begins from $48,853 and are dependent on skills and experience.  

  • Only applicants with the right to work in New Zealand will be considered for this position.
  • To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description at the site, as well as complete an online application form by attaching your CV and cover letter.
  • For tracking purposes, all applications must be submitted via our online process.
  • Applications close on Sunday 24 November 2019.

 

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