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Collections Registry Officer

NZ Ministry of Justice
Job Category:
Customer services
Wellington City
Job Type:
Posted Date:
Closing Date:
File Attachment:
Collections Registry Officer - PD.pdf (PDF, 217KB)
Job Specification

Grants Officer - PD.doc.pdf (PDF, 431KB)
Job Specification

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Job Description

As a Collections Registry Officer, you will be helping customers to resolve their fines and civil matters through negotiating in a professional, fair and reasonable way.  The role includes exercising powers as a Deputy Registrar of the District Court.  


About the team and the role

The team is supportive, friendly and diverse, and dedicated to successful resolution.  You will be part of a national team of Collections Registry Officer's, so you will have lots of colleagues to help and support you as you learn the business.

To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have the personal confidence and resilience to adapt to a dynamic work environment.


What's next

  • The starting salary range for this position is generally $48,853 – $57,473 dependent on skills and experience.
  • The start date is expected to be 20 Janurary 2020
  • Only applicants with the right to work in New Zealand will be considered for this position.
  • The hours of work for the Collections Registry Officer position are 8am – 7pm – Monday to Friday.


Our Interview Process

  • If you are successful, then you will be invited to an onsite a National Service Delivery Frontline Assessment Centre on 11th or 12th of December. 
  • You may have this role in mind, but we assess you for suitability to work in any of our five frontline roles, ensuring we appoint the right people in the right roles.
  • To apply, click the Apply button below to complete an online application form and submit your CV and cover letter. For tracking purposes, all applications must be submitted via our online process.
  • Applications close on 3rd December 2019.

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