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Court Registry Officer - Whanganui/Taihape

NZ Ministry of Justice
Job Category:
Customer services
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Posted Date:
Closing Date:
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Job Description.pdf (PDF, 154KB)
Job Specification

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Job Description

Court Registry Officer (Permanent/Full Time), Whanganui/Taihape


  • Varied work covering the full range of responsibilities in the Job Description
  • A great team environment and the chance to make a positive impact on people's lives
  • Calling on your previous customer service experience and talent for multi- tasking

District Courts are moving to a new way of working. This is a great chance for you to be part of supporting the work of the court.

If challenging work, a great team environment and the chance to make a positive impact on people's lives appeals, then this is the job for you.

The Court Registry Officer (CRO) plays a critical role in the successful operation of a Court. The CRO will work as part of a Registry team that delivers: Quality Customer Service, Efficient and timely case progression, Effective judicial case support.

You'll enjoy the diversity of duties ranging from liaising with relevant parties to undertaking judicial support requirements, both in and out of the courtroom.

To be successful, you will need to be

  • Detail orientated and observant – the court has many different processes and case information needs to be accurate;
  • Self-aware –our customers are unique, and you will be confident working, both individually and as a team, across a range of situations;
  • Multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
  • Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and take onboard feedback.
  • Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Calling on your previous customer service experience and talent for multi- tasking, you'll play a key role in the day-to-day operations of the District Court.  You're an excellent communicator with good English and computer skills and have the ability to interact well with a wide range of people. You're flexible, calm, resilient, and in no way daunted by the court environment. 

Must have a Full New Zealand Driver's License.

Salary range: $48,853 - $68,968

The Ministry of Justice is committed to equal opportunity in all our employment policies and procedures. All staff - regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs have access to equal employment opportunities, in recruitment, training and career opportunities and conditions of employment.

How to apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description at the site, as well as complete an online application form by attaching your CV and cover letter.

For tracking purposes, all applications must be submitted via our online process.

Applications close on Friday 13 December 2019.


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