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National Manager Critical Response

NZ WorkSafe
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Job Description

  • Significant national position - shaping our future direction
  • Enhance WorkSafe's critical response management capability
  • Permanent – New Zealand

WorkSafe New Zealand is looking for a National Manager Critical Response to join our Specialist Interventions (SI) team. This newly created and pivotal position will be responsible for building and enhancing the capacity and capability of WorkSafe to respond to and recover from events as required under the Civil Defence Emergency Management Act 2002. This position will also enhance our response to critical and complex health and safety incidents, and managing how we respond in a proactive way to achieve sustained change in health and safety performance.

As part of the SI leadership team, you'll enhance WorkSafe's critical response management capability through:

  • managing and leading WorkSafe's Critical Response Management Framework; and reviewing critical response practice standards and developing new approaches, solutions and recommendations for enhancement
  • providing specialist advice and guidance to all areas of WorkSafe to ensure robust critical response arrangements are in place
  • managing our response to major and critical incidents
  • developing our capability and capacity to provide appropriate service to victims

You will also be responsible for developing and building the new functions of Victim services, Coronial services, Person-Conducting-Business-or-Undertaking (PCBU)-centred interventions, and Learning Investigations.

This is an opportunity with significant scope to influence and make a difference. To be successful you will have:

  • in-depth technical experience in emergency management
  • experience with intelligence-led proactive responses
  • demonstrated experience in relevant project and/or programme management
  • Knowledge of relevant legislation and comprehensive emergency management principles and practices.
  • experience building teams, leading cultural change, modelling and encouraging new ways of working, and reinforcing desired behavioural changes
  • experience engaging with and managing media
  • the ability to develop trust and credibility with the business community, stakeholders, the general public, and WorkSafe leadership
  • resilience and adaptability with the ability to keep focus on longer term goals
  • understanding and commitment to the principles of the Treaty of Waitangi, and the principles of equal employment opportunities

The nature of the role will also mean you will need to be available for frequent travel and, in response to emergency events, working outside normal hours, sometimes for prolonged periods, and may be required to deploy to other areas of New Zealand to assist with emergency events.

If this sounds like you, and you're passionate about the health and safety performance of New Zealand, we welcome your application.

About WorkSafe New Zealand
WorkSafe is New Zealand's primary workplace health and safety regulator. Our Chief Executive Phil Parkes leads over 550 staff based across New Zealand, who are working to lift health and safety performance.

Salary range is from $160,538 to $214,050 dependent on experience. We also offer KiwiSaver, free insurance package (Life, Income Protection and Trauma), discounted health insurance, four weeks annual leave plus three days WorkSafe leave, career and professional development opportunities, and flexible work options.

How to apply

Click the apply button, complete an application form and submit a copy of your CV and cover letter.

For further information please contact with any queries. To find out more about WorkSafe go to

Applications close on Sunday, 5 April 2020.

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