Immigration Officer - Hamilton at Ministry of Business, Innovation and Employment, Waikato
Mō tēnei tūranga mahi | About this role
Discover a career with purpose at MBIE
- Permanent full-time position
- Central Hamilton Based
- Salary $57,227
- Flexible working hours to suit your life, between 6am-6pm Monday - Friday
About the role:
As an Immigration Officer you will be responsible for processing visa applications, a desk based role where you'll be taking the information available to you and using this to make sound decisions as you process visa applications. You will be interpreting immigration legislation, and utilising your proven analysis, judgement and decision making abilities to make quality immigration decisions.
Not everyone has the ability to see below the surface of information presented. However, with your eye for detail and analytical skills complimented by your natural passion for New Zealand and enthusiasm for making positive changes, an exciting career within Immigration New Zealand could be waiting for you.
A background in high volume workloads or caseload management would be very beneficial, ensuring you are able to meet the demands of this role.
About the Hamilton Office
In the Hamilton office we process relationship based temporary entry and residence visas. The process may involve formal face to face or phone interviews with clients to establish if they meet the relationship based immigration instructions. You should be comfortable in examining personal relationships, whilst maintaining strict adherence to customer privacy.
Skills and experience required:
- Recent experience in a high performance service delivery environment; including caseload management
- Great verbal and written communication skills, with proven expertise conveying concepts, policy, and information clearly and concisely to any variable audience
- Computing literacy and aptitude in MS Office applications, and technology generally
- Experience in a processing environment
- Time management ability to effectively manage high volume workflow and case loads
- Flexible with working with multiple demands and able to adapt to change on short notice
- Mental agility to learn and apply new learning
- A strong moral compass, and be known to ‘act with integrity' in all you undertake
- A relevant tertiary qualification is advantageous but not essential
- The motivation and willingness to make a positive difference as a proactive team member
We offer ongoing on-the-job training to candidates who are successful in the role.
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi – Better Together
- Maia – Bold and brave
- Pae Kahurangi – Build our Future
- Pono Me Te Tika – Own It
Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.
MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga iwaenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāiwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga māngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēneiāheinga.
How to apply:
Applicants must be Australian or NZ citizens or hold Permanent Residency
Please note: The health, safety and wellbeing of our people is important and it is a requirement for you to be fully vaccinated to work for MBIE.
Click here to view a position description. All applications must be submitted via our online process. Email Emily Boyd at firstname.lastname@example.org quoting ref MBIE/2382 if you have any further questions.
Applications close on Sunday 23 January 2022.
The recruitment process:
The application form includes two competency questions that need to be answered along with submitting your Cover Letter and CV.
The recruitment process will involve a situational judgement questionnaire, video interview, and a formal panel interview including a written exercise.
All information provided is evaluated in line with the competencies required for the role of Immigration Officer.
Ngā taipitopito tūranga mahi | Job details
|Employer:||Ministry of Business, Innovation and Employment|
|Position type:||Ongoing - Full Time|
|Attachment:||No File Attached|
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