Part time Fleet Administrator at Waikato District Health Board (Hamilton), Waikato

Mō tēnei tūranga mahi | About this role

Where you’ll be working: Waikato Hospital, Vehicle Fleet Management Team

The details: permanent part-time Mon-Fri – 30hrs per week

Seeking Customer Services (Fleet) Superstar

About the service:

WDHB ‘s fleet management team is so much more than vehicle compliance!

The multitude and variety of community based services at locations all across Waikato need a highly skilled problem solving team to support their vehicle resources and ensure their ability to deliver medical services to the community in need.

In addition, every single one of our drivers needs to be safe, supported, and trained in accessing the resources they need to deliver their roles. This is where we need an admin superstar to help us to support them to continue the excellent community work they do.

About the role:

This role is varied with multiple services and so many drivers to support. We have almost 500 vehicles and over 3,000 drivers to provide support for, and multiple policy related requirements for the utilisation of our fleet.

Responsibilities of the role:

• Support the Senior Vehicle Custodian to ensure 100% vehicle maintenance and compliance.
• Maintain relationships with key suppliers in the region to deliver our centralised resource rotation model.
• Undertake administration in relation to our booking system including:-
  • Updating vehicle locations in line with rotations co-ordinated with suppliers
  • Providing basic user training for all drivers.
• Support all drivers with booking issues and check-outs/check ins as necessary.
• Approving overnight residential location bookings and filing approvals.
• Maintain database of pre-approved overnight on-call staff and vehicle storage locations
• Co-ordinate immediate resource exchange for damaged vehicles in all bases.
• Follow up drivers to ensure all claims are submitted by the following business day.
• Maintain a database of cleaning rotations for vehicles
• Work with the Fleet Management team to co-ordinate the return end of lease vehicles
• Work with the Fleet Management team to arrange short term need vehicles

Required skills & experience:

• NCEA Level 3 or Proven equivalent business experience
• 3+ years in busy administration & Customer service environment
• Demonstrated ability to provide basic user training and support
• Self-starter with strong problem solving skills
• Exceptional attention to detail and accuracy
• Excellent organisational, administrative and time management skills
• Proven ability to communicate effectively with team members to make decisions under pressure in complex situations.
• Ability to coordinate multiple competing priorities
• High level and sophisticated critical thinking skills
• Advanced operational knowledge of the entire Microsoft Office suite
• Experience in an administrative or customer service role, confident in de-escalating frustrations from customers or peers.

COVID-19:

The Waikato District Health Board Health & Safety has a policy that includes ensuring that you comply with the Health Order announced 11 October 2021 and with the Waikato DHB’s Vaccine Preventable Diseases for Employees policy. The policy prescribes the required vaccinations including COVID19 for all employees of Waikato DHB. COVID-19 vaccinations are mandatory before you commence employment.

Why us:

The Waikato District Health Board (DHB) is one of the largest of 20 DHBs in New Zealand.

We plan, fund and provide health and disability support services to a population of more than 400,000. We run five hospitals across the district – a tertiary hospital in Hamilton, a secondary hospital in Thames, and three rural hospitals in Te Kuiti, Taumarunui, and Tokoroa.

Waikato Hospital in Hamilton is one of New Zealand’s largest tertiary, teaching hospitals with over 600 inpatient beds and 22 operating theatres. Clinical specialities include Women’s and Children Services, Cardiology / Cardiothoracic Surgery, Oncology and Haematology, Surgical services, and Mental Health and Addiction. Waikato Hospital is the Midland regional referral centre for multiple specialties including trauma surgery, oncology, and neurology.

We are a values based and inclusive organisation that is committed to deliver the best health outcomes for our total population. To do this we are working hard to develop a robust and capable workforce that reflects the population we serve. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply and would greatly value seeing more applicants from our Māori communities.

Your application:

Please apply directly online, and click here to review the position description. Applications are not able to be accepted via email. For any queries about the role please contact Rachael Devey in the Recruitment Team on Rachael.Devey@waikatodhb.health.nz

Application closing date: 6 July 2022

Values

Theme “People at Heart” – Te iwi Ngakaunui

• Give and earn respect - Whakamana

• Listen to me; talk to me – Whakarongo

• Fair play – Mauri Pai

• Growing the good – Whakapakari

• Stronger together – Kotahitanga