Quality and Risk Manager at Auckland District Health Board (Central Auckland), Auckland

Mō tēnei tūranga mahi | About this role

Quality and Risk Manager

Fulltime

Fixed-term December 2022

An exciting fixed-term opportunity has arisen within Northern Region Coordination Centre (NRHCC) for a Quality and Risk Manager to join the Quality and Risk Team.  The team help drive and oversee the ongoing delivery and implementation of NRHCC quality and risk management framework. The  Quality and Risk Manager  is responsible for facilitating the management and investigation of incidents, risks and feedback, and oversees, co-ordinates and implements quality initiatives and projects within NRHCC. The role is key in supporting a culture in which reporting of incidents, undertaking reviews and proactive risk management is routine practice.

This is an excellent opportunity to be involved at the heart of the COVID-19 pandemic response. You will be an integral part of a close-knit and high-performing team that is dedicated to making a difference in our community. 

The ideal candidate will be able to work well in a fast-paced environment and learn quickly and adapt to an ever-changing environment. The role would ideally suit someone who is a natural networker and communicator, is quality focused and enjoys learning about the work of different stakeholders.

The successful candidate will have: 

• Relevant tertiary qualification - health or social services qualification.
• Experience managing, investigating, and responding to adverse events and complaints.
• Experience in delivering sustainable system and process performance improvement.
• Strong track record of managing complexity and risk whilst maintaining high standards of service delivery.

This is a full-time role based in Auckland CBD. Although, for the right candidate we would be willing to consider part-time hours, as well as, offering this role as a secondment opportunity.  We are a values-based and inclusive organisation that is committed to delivering the best health outcomes for our total population.