IT ANALYST at Te Papa, Wellington - Wairarapa

Mō tēnei tūranga mahi | About this role

IT Analyst

Our vision for the future is to change hearts, minds and lives…do you want to work for an organisation like this? Te Papa stands proud as an iconic national building in Wellington's CBD, housing the treasures of our nation and is a vibrant destination for both national and international visitors. Biculturalism is a founding philosophy and practice of Te Papa designed to explore the contribution of Māori language and culture to the life, culture and activities of the museum in small and large ways.

If that's a yes then come and join Te Papa's in house Service Desk with a team that is pretty cool (well we like to think so), no two days are same from assisting with an event set up for a 1000 people to setting up a microscope to peer at 1000 year old fossils and everything in between.

We have been on a journey to modernise our ICT environment migrating our infrastructure to SaaS or IaaS. There is still work to done, so we are now looking for an entry level IT Analyst to join our Technology Team to support and problem solve across Te Papa's platforms. We want to ensure our kaimahi have the tools to do their job and that means we want you to be customer service focussed and have the ability to tread in the shoes of the kaimahi we support and as such we roster a regular ‘on call'  service.

To be successful you will need: 

• Outstanding customer service skills
• Awareness of M365 applications
• Awareness of AZURE/AWS
• Awareness of Exchange online
• Excellent communication skills
• Ability to consult with stakeholders to ask qualifying questions
• Be able to work with multiple stakeholders across the business
• A positive attitude to learning
• Troubleshooting experience
• To be available to participate in the regular  ‘on call' roster'

What are you waiting for? Please submit your application including a cover letter, your CV and any other relevant supporting documentation.

What's stopping you? Get your covering letter and CV together and apply here!

The starting salary for this position will be between $55,000 to $65,000pa with further room for progression through the band.  Offers will be made within the range to reflect the skills and experience offered by the candidate and those required of the role, and internal relativities with other employees.

Applications close on 14 August 2022.

Applicants must have the ability to obtain and maintain the legal right to work in New Zealand.

Appointment to a position at Te Papa will require a declaration of Vaccination Status (confirmation that you are currently ‘up to date' with vaccination against COVID 19 or, you are not currently vaccinated or ‘up to date' with vaccination against COVID-19). Future appointees will also need to agree to comply with any future Government or Te Papa mandates or requirements relating to vaccination against COVID-19.

Prior to Te Papa confirming any offer of employment, pre-employment checks will be undertaken including criminal conviction history and reference checking as a minimum.