Ward Clerk - Surgical Ward at Te Whatu Ora - Health New Zealand Waitaha Canterbury, Christchurch
Mō tēnei tūranga mahi | About this role
- Permanent part time contract - 0.5 FTE
- Monday to Friday 1600-2000
Mō te tūnga | About the role
Ward 11 is a 27-bed surgical ward which admits all Otolaryngology adult patients, Ophthalmology adult patients, maxillofacial patients and surgical and medical overflows.
Our service cares for ENT patients requiring treatment of cancer, Airway problems, generalized ENT surgery, eye surgery, maxillofacial surgery, general surgery and small amount of other services.
The Role: Where you fit in
Our clerical team provide a key role in the effective function of our ward. The work involves transaction of admissions, discharges, transfers and management of patient records.
Working in the reception area you will be the first point of contact for patients, whanau, visitors and various hospital and health provider staff.
To be successful in this role you will ideally be from a clerical background, be an excellent communicator and have fantastic organisational skills. As front of house you will need a friendly and welcoming disposition and a willingness to help those around you.
- General clerical and administrative tasks
- Entering information to the patient management system
- Booking patients for clinic appointments
- Answering phones and greeting patients and their families
- Delivering great customer service
Ngā pūkenga me ngā wheako | Skills and experience
This role requires the following:
- Have administrative experience
- Have an eye for detail and a high level of accuracy in your work
- Be an excellent communicator and uphold a professional manner with patients and colleagues
- Have strong computer skills
- Ideally have a health background or a basic understanding of medical terminology
- Be able to prioritise and keep calm in busy situations
- Database experience is desirable
Mō mātou | About Us
From July this year, Canterbury District Health Board transitioned across to Te Whatu Ora - Health New Zealand. Te Whatu Ora, Health New Zealand, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring continuity of services in the health system.
Here in Waitaha, Canterbury we deliver health services to the almost 600,000 people that live in the Canterbury region.
'Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do'
We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Te Whatu Ora - Waitaha, is driven by our ā Mātou Uara (Our Value''''s):
- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua
Ngā hua | Benefits of working at Te Whatu Ora ' Waitaha [Health NZ]
When you work at Te Whatu Ora ' Waitaha [Health NZ] you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora - Waitaha, you are part of something greater than yourself and encouraged to be your unique self.
Tono ināianei | Apply Now
We have a range of clinical and non-clinical roles at Te Whatu Ora - Waitaha, there could be a place for you! Please visit our careers website for other roles and find your ideal fit within Te Whatu Ora ' Waitaha [Health NZ]
Applications will be processed as they are received, so please apply as soon as you can.
The Future of the Health Industry
The role that you are applying for is one that may only be performed by a person who has been vaccinated against Covid-19. It is therefore a condition of this application that you are vaccinated against Covid-19. This vaccination requirement includes gaining Booster Doses required to perform your role under the Health Order. As a person working in the health and disability sector you will come into contact with a large number of people, some of whom may be vulnerable. Without a vaccine, there is the risk that you may contract Covid-19. The requirement to be vaccinated is to keep you safe and also to endeavour to protect others against the potential transmission of Covid-19 as a result of you contracting it in the course of your employment.
Nau mai, haere mai, tauti mai!
Ngā taipitopito tūranga mahi | Job details
|Employer:||Te Whatu Ora - Health New Zealand Waitaha Canterbury|
|Position type:||Permanent Part time|
|Attachment:||No File Attached|
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