Roster System Advisor at Te Whatu Ora - Health New Zealand Waitematā, Auckland
Mō tēnei tūranga mahi | About this role
Workforce Dimensions (Mahi ē Taea) is the WDHB time, attendance and roster system for our Workforce of over 9500 staff. Our team monitor, maintain and manage the system and support our users as part of the high quality service we provide. Our team are passionate professionals and we pride ourselves on providing our users with the best possible support. Our Roster System Advisor plays a key role to provide that support.
We have an exciting opportunity for a Roster System Advisor to join our enthusiastic and dynamic team. Ideally you will bring scheduling skills and roster knowledge along with a knack for co-ordination within a fast paced Healthcare Environment. You will ideally have had experience in a similar type of role and be able to multi task and adapt in a changing environment.
A support desk background will be looked upon favourably. Prior experience in the support and administration of rostering or similar systems will be desirable.
Experience of working in a Healthcare environment is not essential but desired.
In this role you will be responsible for acting as first point of contact in providing key support for our users across the organisation. This will include providing functional support and delivering training sessions for end-users, as well as the usual administrative/maintenance tasks associated with operating a successful and effective system service.
We are seeking a motivated individual with strong interpersonal relationship skills, an open and collaborative communication style and ability to work effectively under pressure and multitasking.
You will have a keen eye for detail and will be technical savvy, driven with a keen acumen for enhancing processes and new system advancements.
The major part of this role will be actively involved in supporting various levels of system users with Scheduling and Timekeeping activities to ensure a positive user experience.
Do you feel you are what we are looking for? Please apply now, we look forward to you joining us.
Ngā taipitopito tūranga mahi | Job details
|Employer:||Te Whatu Ora - Health New Zealand Waitematā|
|Position type:||Permanent Full time|
|Attachment:||No File Attached|
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